We are a rapidly growing staffing firm seeking a dynamic selling leader for the role of Branch Manager. The Branch Manager will be responsible for driving a successful operation within the Miami-Dade area.

Objective: Provide superior Client and Candidate/Associate experiences and cohesive team interaction. By managing activity metrics and standards of multiple departments within the Branch, you will ensure only superior-quality associates are identified, onboarded, and dispatched to customers.

ESSENTIAL FUNCTIONS

Maintain a robust pipeline of viable candidates for internal positions
Negotiates bill rates and conversion fees with clients.
Develop, Lead, Support, and assist in Social Media Strategy and initiatives
Work with all levels of management in developing and executing corporate and local strategic initiatives
Ensure client orders are filled with qualified field staff promptly and according to our commitment to excellence
Creates and fosters a team environment that exhibits mutual respect throughout the organization.
Facilitates daily staff meetings to review the status of orders, progress toward filling orders, and communicate any ongoing issues with clients.
Ensures that weekly quality and productivity checks (audits) are performed
Assists in growth and development by cross-selling/leveraging all LOB's with existing client portfolio through quality staffing and outstanding customer service
Manages office profitability to ensure metrics are met; prepares branch forecasts and prepares/executes business development plans to reach desired results.
Ensures that operations of the branch are sound including but not limited to weekly/monthly/quarterly reporting and analysis as requested by management
Establishes weekly, monthly, and annual goals and develops strategies to achieve those goals
Acts as CSR when required, recruits, selects, and interviews temporary associates and internal candidates
Resolves issues for clients, branch personnel, associates, and field staff
Ensures individual and staff compliance with all company policies and procedures as well as with Federal and State employment laws. Educates staff on changes as updates to become available.
Financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
Investigates and resolve client complaints. Takes disciplinary action, as appropriate
Executes effective business development activities including prospecting and qualifying clients, maintaining and establishing new client relationships, identifying cross-selling opportunities, and scheduling client visits.
Coach and counsel associates on behavioral and performance issues, document and take corrective action as necessary

COMPETENCIES

3+ years of management experience required. Staffing industry (specifically in the manufacturing field) experience is a plus but not mandatory
Motivated, detail-oriented and results-driven
Must possess clear decision-making capabilities and display a strong work ethic; must consistently demonstrate a high level of integrity and practice honest decision making
Strong active listening and multitasking skills; ability to prioritize workload and work effectively and accurately in a high-pressure environment with strong attention to detail
Proven ability to lead and develop a team
Experience bringing new clients to the company and promoting the business
Strong working knowledge of labor and employment laws, locally and federally
Ability to "multi-task", and shift priorities quickly
Superb written and verbal communication skills; personable, positive, and courteous
Proficient in Microsoft Office
Problem-solving mentality

BENEFITS

Competitive salary + commission + bonuses
Medical, Dental, and Vision
Health Savings Account (HSA)
Pet Insurance
401K Plan with company contribution
Supplemental Benefits
Employee Discount Program
Employee Assistance Program
Progressive training and development
Life Insurance
Short and Long Term Disability
Opportunities for advancement
PTO
Paid Holidays

We are an Equal Opportunity Employer and it is our policy to consider all applicants for employment on the basis on their qualifications for the job without regard to age, race, creed, color, citizenship, national origin, liability for military service, disability, sex, sexual orientation, marital status or any other protected classification. We actively pursue this policy in all aspects of employment including hiring, promotion, transfer, termination, recruitment, rates of pay, selection for training, and general treatment during employment. Employment opportunity is not only a legal principle; it is a moral commitment as well.

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