Company Description

AirTAC USA Corporation is a leading global manufacturer and supplier of pneumatic components and linear guides. Located in Katy, TX, we are committed to providing high-quality pneumatic products to industries worldwide.

Role Description

This is a full-time on-site role for a Technical Support Engineer at AirTAC USA Corporation in Katy, TX. Other responsibilities see below.

Failure identification, identification of suitable measures, and fault clearance.

• Initiation of On-Site Support if necessary.

• Customers' compliance and certifications questions.

• Training on expert knowledge to colleagues and customers.

• Answers technical questions and solves technical problems of customers and sales team remotely or at the customer site.

• Product interchangeability.

• Tradeshows and other product advertising support.

Qualifications

Technical Support and Troubleshooting skills
Customer Support and Customer Satisfaction abilities
Excellent communication and interpersonal skills
Strong attention to detail and problem-solving capabilities
Experience in a similar technical support role
Knowledge of pneumatic components is a plus
Associate's or Bachelor's degree in Engineering or relevant field

AirTAC USA Corporation

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Technical Support Engineer