JOB SUMMARY

The Senior Account Executive (SAE) helps to manage the day-to-day business on assigned brand(s) to meet client needs, deadlines, and budgets. The SAE is a liaison between the client and internal agency departments, effectively communicating to help the agency provide high-quality service and product.

ESSENTIAL FUNCTIONS

Execution of Work: Proactively manages project deliverables in partnership with project management (PM). Leads tactical workstreams

Client Management: Liaises with client partners to discuss projects with support from supervisor

Cross-Functional Collaboration: Supports cross-functional team by managing client projects with support from supervisor

JOB DUTIES & RESPONSIBILITIES

- Drives and own assigned projects from development through deployment with oversight

- Partners with PM on financial deliverables including estimates, invoices, and budgets

- Attends and participates in regular meetings with finance and PM

- Stays involved in the accurate and timely delivery of projects while operating within agency and client processes

- Provides prompt, well thought-out responses to project requests and follow-up questions

- Generates both internal and client-facing reports, with oversight, showing clear updates on project status and budget allocations

- Ability to design an informative PowerPoint

- Develops and maintains positive professional relationships with internal agency members and client counterparts

- Understands the client’s needs and appropriately communicate to the internal team

- Takes a positive and collaborative approach to problem-solving and work cross-functionally to accomplish goals

- Collaborates with cross-functional team daily to improve efficiency in client status meetings

- Demonstrates a willingness to learn different channel management such as print, digital, multimedia

- Participates in regular meetings with finance and accounting to prepare proper financial reporting/billing and provide updates to supervisor

- Reviews hours/expenses against ongoing projects with PM

- Reviews scopes for individual jobs with PM

- Develops in-depth knowledge of assigned category and stay up to date on relevant brand, category, and competitor information

- Participates in weekly client status meetings regarding assigned tactical projects to keep client informed of project status

- Understands and operates within the established client and agency processes and the interdependencies of each role

- Maintains client status and contact reports that are concisely and accurately written to re-cap conversations and outline decisions made on next steps, key dates, and deliverables

- Assists with training and mentoring junior staff if applicable

EDUCATION

Degree/Diploma

Bachelors

AREA OF STUDY

N/A

REQUIRED/PREFERRED

PREFERRED

LICENSES & CERTIFICATIONS

N/A

EXPERIENCE

MINIMUM EXPERIENCE

2+years

AREA OF EXPERTISE

PROFESSIONAL

Required

MINIMUM EXPERIENCE

2+years

AREA OF EXPERTISE

Agency/Marketing

Preferred

KNOWLEDGE, & SKILLS

· Interest in healthcare

· Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)

· Strong written and verbal communication

· Digital, media, social and analytics knowledge a plus

COMPETENCIES

- Communication

- Presentation skills

- Problem-solving skills

- Multitasking

- Thinking proactively

- Cross-functional collaboration

- Curiosity

ADDITIONAL INFORMATION FOR SPECIALTY FUNCTIONS

OTHER INFORMATION

N/A

SALARY

$65,000 to $85,000 annually

The salary range for this position is noted within this job posting. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

STATEMENT OF UNDERSTANDING

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.

Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what’s outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.

There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person’s performance.

This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.

AREA 23 | An IPG Health Company

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AREA 23 | An IPG Health Company | Senior Account Executive @ Area 23