About Auditec Solutions:

Auditec Solutions is a leading payment accuracy consulting firm headquartered in Gilbert, Arizona. We are dedicated to optimizing financial processes and ensuring the utmost accuracy in payment and warranty management. Our commitment to excellence has made us a trusted partner for industry giants, and we pride ourselves on delivering exceptional service and results.

Position Overview:

Auditec Solutions is seeking a detail-oriented and proactive Warranty Claim Processing Clerk to join our team. In this role, you will work directly with a prestigious Fortune 100 retail client, managing and processing warranty claims for equipment repairs across their distribution centers and warehouses. This is a fantastic opportunity for someone with a keen eye for detail and a passion for efficient problem-solving.

Key Responsibilities:

Claim Processing: Review, verify, and process warranty claims for equipment repairs, ensuring all documentation is accurate and complete.
Data Entry: Enter and maintain warranty claim data in our internal systems, ensuring data integrity and confidentiality.
Communication: Liaise with the client’s distribution centers and warehouses to gather necessary information and clarify claim details.
Issue Resolution: Identify and resolve discrepancies or issues related to warranty claims in a timely manner.
Documentation: Maintain and organize all relevant documentation for warranty claims, including repair records and correspondence.
Reporting: Generate and review reports on warranty claim status, trends, and metrics for internal and client use.
Compliance: Ensure all warranty claims are processed in accordance with company policies, client guidelines, and industry standards.

Qualifications:

Experience: Administrative support, data entry, or a related field is a plus. Experience with warranty or claims processing is a plus.
Skills: Strong attention to detail, excellent organizational skills, and the ability to handle multiple tasks efficiently.
Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management systems.
Communication: Exceptional verbal and written communication skills with the ability to interact professionally with clients and internal teams.
Problem-Solving: Strong analytical skills with the ability to identify issues and provide effective solutions.
Education: High school diploma or equivalent; an associate’s degree or relevant certification is a plus.

What We Offer:

Salary Range for Position: $40,000 to $45,000.
Benefits Package: Comprehensive benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
Professional Development: Opportunities for growth and advancement within the company.
Work Environment: A supportive and dynamic work environment with a focus on teamwork and innovation.

How to Apply:

If you are a motivated individual with a passion for accuracy and efficiency, we would love to hear from you! Please submit your resume detailing your education and relevant experience.

Auditec Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Auditec Solutions, Inc.

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Warranty Claim Processing Clerk