Full-time

Avica, LLC is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual and Developmental Disabilities in the SunCoast Region of Florida (Tampa, St. Petersburg, New Port Richey, Bradenton, Sarasota) who are enrolled in the Medicaid Waiver Program. Our Support Coordinators work with clients to help them to navigate, understand, and secure the services needed to live independently in their home and community.

We offer flexible work schedules and paid time off. Cell phone reimbursement (monthly). Our environment is friendly, cooperative, and supportive!

General Summary

The Support Coordinator provides case management activities necessary to meet the needs of our clients. This position is responsible for the development of Person-Centered (individualized) Support Plans; oversight of the implementation of the plan through arranging and coordinating services; while monitoring and evaluating outcomes to ensure that services are provided in a cost-conscious, and professional manner. The Support Coordinator assists the client with identifying and communicating their needs and desires for services and supports, which may include housing, medical, social, vocational and an array of other community services.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Complete assessments to assist in identifying client needs and desires for service delivery.

Develop a Person-Centered Support Plan and modify at least annually or when there is a significant medical or social change.

Encourage right of choice by providing information to clients about available providers.

Ensure applicable Behavioral Services are consistent with the Support Plan.

Maintain accurate documentation, knowledge, and reporting as required.

Report all incidents of client abuse, neglect, or exploitation immediately.

Ensure timely reporting of incidents and follow-up to ensure client health and safety.

Actively coordinate with other individuals and entities essential in the physical and/or behavioral care delivery for the client, to ensure seamless coordination across services.

Responsible for researching and developing alternative solutions to client needs/desires.

Develop and maintain professional working relationships with clients, their families, and other caregivers.

Ensure confidentiality regarding sensitive material and private health information of each individual served.

Attend required trainings and classes.

Confer regularly with supervisor/director to understand and consider factors such as individual needs, abilities, learning levels, and dignity of risk.

50% travel to individuals as per need.

Qualifications

Bachelor’s degree in related course work

Minimum of 2 years related experience providing services for persons with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities such as Cerebral Palsy, Spina Bifida, etc.

Experience with Microsoft Office, state-maintained databases.

Ability to add, subtract, multiply and divide in common units or measure, using whole numbers, common fractions, and decimals.

Must maintain proficiency in company sponsored training and certifications.

Level 2 Background Clearance

Maintain CPR/First Aid certification

Successfully complete and maintain training courses as required or amended by program regulations.

Valid Driver's License and personal vehicle. Inform supervisor immediately when any change in status of driver's license.

Please specify if you are bi-lingual (English-Spanish).

Other Duties

This job description is intended to describe the general nature and work performed by employees, but is not a complete list of activities, duties or responsibilities required of personnel. Furthermore, other duties, responsibilities and activities may change or be assigned at the discretion of the employer. At which time, a revised job description will be dispensed to include any added and/or augmented essential functions.

Avica, LLC is an equal opportunity employer and complies with the provisions of the Federal Civil Rights Act of 1964 and the Human Relations Act of 1955 and all requirements imposed pursuant thereto. No person shall, on the grounds of race, color, national origin, ancestry, age, sex, religious creed, or disability, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any hiring opportunities, care or services. Avica, LLC will not, directly or through contractual arrangements discriminate its clients, employees, partners, third-party vendors or any person on the basis of race, color, national origin, ancestry, age, sex, religious creed, disability, sexual identification or any other category protected under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, religious creed, sexual orientation, ancestry, gender identity, national origin, protected veteran status, disability status, sexual identification or any other characteristic protected by applicable law.

Avica, LLC

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