Company Description

Babette Home Care is a personalized and unique home care provider in Brookline, MA. We take pride in offering customized and dependable care services to our clients. Our goal is to help our clients feel safe, happy, and independent in the comfort of their own homes. We offer a range of services from running errands to providing personal assistants at night.

Role Description

This is a full-time hybrid role for a Sales Business Development professional. The Sales Business Development professional will be responsible for generating leads, conducting market research, and providing excellent customer service. The role will be based in Brookline, MA while offering some flexibility for remote work.

Sales Business Development professional will need to be self-motivated and goal oriented in meeting their own deadlines with little to no supervision.

Sales Business Development professionals are the faces of most long-term care facilities, home health care businesses, and palliative care facilities. They actively try to sell their services to individuals and their families. Many times they work for individual businesses, such as nursing homes, hospice care providers, and home health care providers. They work closely with many different members of healthcare teams, such as physicians, nurses, social workers, and discharge coordinators. They also wok with family members, attorneys, and paralegals.

Part of the work will be done in an office setting, but between 75-85% of meetings take place offsite, either in a home, hospital or long-term care environment. Therefore, a reliable vehicle and current driver’s license are necessary.

Representatives will have an assigned selling territory, and they are required to respond to all inquiries within this territory. Initial contact is generally made by phone, but there are some that prefer written communication or in-person meetings. The representative must be prepared for any and all forms of contact. These meetings usually take place during regular office hours, but there are occasional after-hours and weekend calls and meetings. The home health/hospice care sales representative must be a self-starter and initiate some cold-calling inquiries to strengthen and develop their given territory. Since the majority of the position involves interaction with others, the representative must have very good communication skills, both oral and written. They must have exceptional time-management skills and be able to multitask and deal with interruptions of their schedule. The home health/hospice care sales representative must be well-versed in healthcare and medical terminology and be able to understand the needs of each individual client. Given the sensitive nature of home health and hospice care, the representative must have a compassionate demeanor and caring attitude, realizing the vulnerability of potential clients and their families. The personal nature of the information the representative will be exposed to demands a high degree of confidentiality, and they must have the willingness to secure, protect and maintain that information.

Qualifications

Analytical Skills and Market Research experience
Excellent Communication and Customer Service skills
Proven experience in generating leads, developing new business, and closing deals
Ability to work independently and as a team player
Strong organizational skills and attention to detail
Experience in the home care industry is a plus
Bachelor's degree in Sales, Business Administration, or a related field

Babette Home Care

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Babette Home Care | Sales Business Development Professional