Who is WellStreet?

Founded in 2011, WellStreet Urgent Care has emerged as a leading provider of accessible, high-quality healthcare services nationwide. Our journey has been marked by a commitment to delivering uncompromising medical care while ensuring convenience and compassion for our patients.

Joining our Team: A Purposeful Endeavor

Becoming a member of our team is not just a job, it's a meaningful purpose we all share. At WellStreet and Beaumont Urgent Care, we are united by a common purpose: to ensure that our patients and team members feel valued and well cared for. Your role with us is more than a career, it's an opportunity to make a positive impact in the lives of those we serve, to provide uncompromising care one patient at a time!

Our Guiding Principles: A Blueprint for Success

Our collective purpose is guided by a set of core values that define our culture and propel us toward success.

Be Kind: Fostering a culture of kindness, understanding, and genuine care
Strive for Excellence: Setting high standards and consistently aiming for excellence in every aspect
Develop and Empower: Investing in the growth and empowerment of each team member, fostering a culture of continuous improvement
Crush Obstacles: Demonstrating resilience and determination to overcome challenges and achieve success
Proactively Serve: Taking initiative to meet the needs of our patients and teammates, ensuring a proactive approach to healthcare.

Position Summary:

Responsible for managing the day-to-day operational activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and clinical staff to ensure compliance with WellStreet policies and procedures and regulatory requirements. Manages annual budget, develops and achieves desired performance goals, develops and implements center marketing strategies. Partners and collaborates with assigned Medical Director for continuous, clinical excellence. Establishes and sustains an environment that supports the WellStreet mission and core values.

Role & Responsibilities

Lead urgent care/occupational medicine center's clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
Create and foster a working environment that fosters teammate engagement and aligns with the WellStreet Core Values and pursues the mission
Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
Develop and communicate annual center vision and goals
Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows that support the WellStreet mission
Develop and manage monthly work schedules of administrative and clinical direct reports
Ensure clinical and administrative teams perform assigned responsibilities in accordance with company's policies and regulatory requirements
Conduct timely annual performance evaluations and professional development coaching to direct reports
Hire, manage, and retain appropriate clinical and administrative staffing levels to meet patient care needs
Conduct progressive disciplinary action in accordance with WellStreet human resources policies and procedures
Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core values
Perform additional responsibilities as needed/assigned

Educational Requirements and Qualifications

Have at least 3 years of leadership experience; will consider experience from other industries
Open to Hospitality and Retail Management experience
Helpful but not required - working knowledge of healthcare business office, insurance operations, ICD-9 and CPT
Experience in urgent care and occupational medicine helpful, but not required
High School diploma or equivalent
Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
On call

Experience:

Management: 3 years (Preferred)
Work Location: In person

Beaumont Urgent Care by WellStreet

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Beaumont Urgent Care by WellStreet | Practice Manager | united states