Insights Manager

Location: Teaneck NJ onsite for 2 days, 3 days work from home.

Please note that position requires 3 years working experience and this is not a senior position.

Who we are, who we are looking for and why are we interested in you:

We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise in shopper research, we apply our unique behavioral framework and a digital-first approach to help clients navigate the uncertainty of a changing retail environment. We help brands make better shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth.

As we tackle our ambitious growth goals, Behaviorally is looking for exceptional people who can join our passionate research teams helping some of the world’s largest brands to understand, predict and influence consumer choice.

We are seeking a motivated and enthusiastic individual to join our Customer Success team. In this role as a Customer Success Manager, you will work closely with a VP Customer Success (across multiple established key accounts) to accomplish account plans and contribute to the overall success of client growth through the introduction of Behaviorally’s cutting edge product stack.

What You Wil Do as a Key Member of our Team:

As an Insights Manager at Behaviorally, imagine yourself:

Key contact in ongoing client communication, presentations, and proposals - ensuring alignment with company messaging and objectives.
Develop and maintain client relationships, including regular communication on active research initiatives.
Work in coordination with Center of Excellence Delivery function to ensure key account research initiatives are executed to client (and Behaviorally) expectations.
Core contributor in discussions/meetings with both clients and internal stakeholders.
Work closely with the Behaviorally team (Customer Success, Marketing, Sales) to develop and implement actionable account plans to drive customer growth.
Collaborate with the team to ensure proposal development aligns with BEH product offerings and meets client needs.
Collaborate with the team to identify ideas & opportunities to enhance & accelerate account strategies.
Execution of corporate strategic initiatives against client objectives and individual growth plans.

Desired skills and experience

To qualify and succeed, in the challenging but rewarding world we do business in, you will need:

Bachelor's degree in Business Administration, Marketing, or related field.
Previous experience in client/account management, business development, is a plus but not required.
Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
Eagerness to learn and grow in a fast-paced, dynamic environment.
Ability to adapt, problem solve and apply critical thinking against evolving client priorities.

This is an exciting opportunity for a motivated individual to gain hands-on experience in revenue generation and account management while working alongside experienced professionals in the field.

What Else Can We Tell You?

Additional things to keep in mind when considering a career opportunity at Behaviorally:

We are transparent about what matters to us. Our progress against our mission, values, goals, accountability metrics and KPIS all the way up to our senior leaders are visible and available for everyone, anytime, anywhere. You will always know where we (and you) stand.
You will feel taken care of, whether it is competitive benefits, personalized training, development and mentorship or those important additional factors that some may take for granted (competitive wages and benefits, flex time or remote working policies etc.) We know how much this matter when you are choosing a place in which you will spend the majority of your time, building your career.
You will feel part of a team that welcomes, feels, and behaves like you. We take great care recruiting someone like you, so you can rest assured that we have done the same with the team you are joining. They too are bright, curious, dependable, candid, optimistic, and supportive of each other. The team you join is as much dedicated to seeing you succeed as they are committed to the goals of the company and the clients we serve.

The chosen candidate will work within our Result Orientated Work Environment (ROW) and be offereda generous benefits and compensation package which includes the following:

Medical, Dental, Vision
Life Insurance & Short-Term and Long-Term Disability
FSA for both Health and Dependent Care
Commuter/Parking Benefits
Company Matched 401k Retirement Plan
Paid Time Off (PTO)
Unlimited Sick Time
Annual Bonus Incentives
Tuition Reimbursement

Our ethical commitment to you and all our employees:

At Behaviorally, we are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law.

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