A local branch of a Federal Contractor is seeking a Human Resources Representative to be a part of their nationwide team that provides retirement and benefits counseling for federal government employees. Their services support Federal Agencies and their employees at all stages of their career, from on-boarding through retirement. They administer important benefits such as Health Insurance, Life Insurance, and Thrift Savings.

We are looking for looking for reliable, motivated, and personable employees who will be part of the new expansion team with career growth potential in Bozeman, MT:

Customer Service Duties

Answering and routing incoming calls into the Benefits Service Center
Perform Records Request to Various Agencies and Organizations
Support the Preparation and Completion of Retirement Packages
Support Incoming and Outgoing Correspondence and Telephone Inquiries Between Employees and the Benefits Service Center
Enter cases into ticket tracking system
Support Personnel Actions Processing
Support Benefits Team Manager in Duties as Assigned

Experience / Qualifications

Minimum high school diploma or equivalent required; college degree preferable
Additional experience and/or education in the human resources field is desirable but not required
Reliable and dependable
Energetic self-starter with excellent organizational and interpersonal skills
Exemplary communication skills and can communicate clearly and concisely, both orally and in writing
Ability to maintain confidentiality of records
Ability to learn computer software programs; enter and maintain accurate data and statistical information
Proficient in Microsoft Outlook, Word, Excel
Must be able to pass a Federal Background Check

Work schedule is 40 hours per week, Mon.-Fri. Full medical, dental, and vision insurance paid by company. Additional benefits include 401K, Federal Holidays and PTO. Company encourages a work-life balance.

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Federal Human Resources Representative