Company Description

Brick Township Heating & Air Conditioning based in Brick, New Jersey. We are dedicated to providing top-quality heating and air conditioning services and solutions to our customers in Ocean and Monmouth Counties. Our team values customer satisfaction and exceptional service.

Role Description

This is a full-time role for a Project Account Manager at Brick Township Heating & Air Conditioning in Brick, NJ. The Project Account Manager will be responsible for overseeing residential HVAC replacement projects from start to finish. They will collaborate with customers, internal teams, and external vendors to ensure successful project completion.

Responsibilities:

Present solutions to customers in need of equipment replacement
Prepare written proposals with options that were discussed with the homeowner
Track proposals to maintain ongoing customer communication and answer any pending questions or concerns
Upon acceptance, work with office staff to prepare permits and job folder
Work with management and customer to schedule the work to be performed
Assemble job-packets for the installation crews
Work with installation crew to track job completion, as well as address issues and customer satisfaction
Be the main point of contact for the customer regarding the account for any questions or concerns

Qualifications:

Ability to work independent and as part of a team
Ability to learn computer programs and CRM tools
Friendly and personable with customers and internal teams
Strong time management skills and detail-oriented
General knowledge of the HVAC industry is preferred

Brick Township Heating & Air Conditioning

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Brick Township Heating & Air Conditioning | Project Account Manager