Firm Overview

Bungalow Funding is Balbec's affiliated Mortgage Servicing Rights platform. Balbec Capital is an SEC-registered alternative investment firm. Since our founding in 2010, Balbec has deployed over $20.9bn globally, and aims to deliver consistent, risk-adjusted returns for investors and long-term partners. A pioneer investor in financial assets subject to bankruptcy proceedings or other forms of distress, Balbec Capital has grown and diversified our platform over the past decade by developing strategies in residential and commercial mortgage loans across all stages of performance as well as select consumer credit and alternative credit assets where our team has a competitive advantage due to our global footprint and counterparty relationships. Our team has invested in over 20 countries across Geo-Assets, selectively deploying capital into opportunities across geographies and asset types that we believe have attractive risk/reward profiles with upside potential and strong downside protection.

Job Description & Key Responsibilities

The Sub-Servicing Oversight Team is responsible for managing the performance of approved Sub-Servicers. The Sub-Servicing Oversight Manager will perform end-to-end surveillance on sub-servicing activities. This individual will perform exception reviews and testing related to sub-servicing including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity. They will monitor, oversee, and drive solutions to mitigate losses. They will provide Quality Assurance results monthly to the sub-servicers and the subservicing oversight teams to ensure quality assurance, performance, and accountability. This team member will play a key role in ensuring that sub-servicers are servicing Bungalow’s portfolio appropriately.

Responsibilities include:

Performing day-to-day surveillance of sub-servicing activities including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity
Day-to-day surveillance consisting of reviewing loan level exceptions to ensure sub-servicers are servicing loans appropriately
Reviewing performance metrics and Bungalow’s management priorities to identify areas of focus for reviews and surveillance
Reporting quality assurance and exception review findings to Bungalow’s management team, the sub-servicers, and the servicing relationship team
Identifying and recording escalation items and potential loss items
Participating in loan level reviews with Sub-Servicers pertaining to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity
Monitoring FHLMC, FNMA, GNMA (FHA, VA, USDA) reports and scorecards to identify areas of concern and perform reviews of exceptions captured in the reports and/or scorecards

Qualifications & Experience

Bachelor’s degree from an accredited college or university
Minimum of 5 years’ professional mortgage servicing experience with a minimum of 2 years GSE Mortgage servicing experience with a background and understanding of Fannie Mae and Freddie Mac mortgage servicing practices in most of the following areas: General Servicing, Investor Reporting, Custodial Funds Accounting, Default Management and Quality Control
Ability to perform repeatable tasks consistently with strong critical thinking skills
Ability to adapt to a changing environment
Ability to work in a fast-paced environment with a positive attitude
Strong team player
Excellent computer skills, especially MS Excel (Pivots, VLOOKUP, and complex formulas)
MSP/Sagent experience a plus

Equal Employment Opportunity

Bungalow Funding and Balbec Capital are committed to ensuring equal employment opportunities for all employees, including qualified employment applicants. The firm strives to maintain an environment free of discrimination based on race, color, religion, gender, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, sexual orientation, gender identity, citizenship, or any other protected category or characteristics as defined by federal, state or local laws. This equal employment opportunity policy applies to all employment practices, including but not limited to recruiting, hiring, advertising, promotion, transfer, reductions in force, social and recreational programs, training, employee development, compensation and fringe benefits, discipline, and termination.

Disclaimer for External and 3rd Party Recruiters:

Please note that Balbec Capital and Bungalow Funding do not accept unsolicited resumes from external or third-party recruiters. All recruitment-related inquiries and submissions must be directed exclusively to our HR department at careers@balbec.com. We kindly request that recruiters refrain from contacting any other employees within the organization regarding job opportunities. Any unsolicited resumes sent to our employees or submitted outside of the designated HR contact will become the property of Balbec Capital/Bungalow Funding without any obligation to pay referral fees. Thank you for your cooperation.

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Bungalow Funding | Sub-Servicing Oversight Manager