Description:
GENERAL DESCRIPTION:
The Director of Family Medicine (DFM) is appointed by the President and CEO
and is responsible to the CMO as the director of the department of family
medicine and is charged with providing leadership to all clinical providers in the
specialty of family medicine. The DFM is primarily responsible for supervising
the provider staff in their clinical and administrative duties in the Department of
Family Medicine. The DFM is a standing member of the Patient Care Executive
committee, chaired by the CMO, and is responsible for recommending and
implementing clinical policies and procedures, as approved by said committee.
The DFM is to assist the CMO in ensuring continuous quality improvement in all
clinical activities, assist in coordinating provider schedules and call schedule, and
to assist in development of the department and its programs.
Requirements:
DUTIES AND RESPONSIBILITIES:
A. Recruitment and Employment:
i. One of the primary contacts for recruitment of physicians and APPs
for the department.
ii. In conjunction with the CMO and the President/CEO, negotiates
contracts and any related incentive packages with prospective provider
candidates and current providers.
iii. Approves annual leave, CME leave and CME reimbursement used
throughout fiscal year for providers in department.
iv. Responsible for assisting new providers as they become accustomed to
serving patients in their assigned office(s). Assists in training,
mentoring and monitoring progress especially in the first few weeks of
employment.
v. Responsible for mentoring, advising and correcting existing providers
in workflows, efficiencies, inter-staff relationships and other
employment matters.
B. Medical Services:
i. Provides primary medical care to patients of Carolina Health Centers
(CHC).
ii. Assists in the approval of schedules leave time for providers of the
department, coordinating with CMO for floating provider substitution,
to ensure adequate provider coverage for all CHC's FM offices.
iii. Maintains directly or indirectly the FM call schedule as well as the
schedule of providers for Migrant Clinic, Saturday Village Clinic and
any similar department-staffed specialty clinic.
C. Quality Management:
i. Reviews appropriate patient complaints, investigating as needed and
responding in an appropriate manner.
ii. Is a standing member of the Quality Improvement Committee and is
expected to contribute significantly to the work of that committee.
iii. As part of the Patient Care Executive committee, helps to review,
update, and develop policies and procedures regarding clinical care
delivery and processes.
iv. Responsible for leading and coaching providers in quality matters,
PDSA cycles, individual quality projects and other quality-related
endeavors.
D. Business and Finance:
i. Assists CMO and CEO in efforts of business development and new
business strategies.
E. General Management:
i. Provides direct supervision for subordinate staff.
ii. Performs annual reviews on all subordinate staff.
iii. Perform other duties as identified and/or assigned.
IV. REQUIREMENTS:
All employees of Carolina Health Centers, Inc. are expected to perform the
duties of their job and behave in a manner consistent with the Corporate
Philosophy which supports the values of: honesty, integrity, openness, the
pursuit of individual and collective excellence, and unwavering mutual
respect and appreciation. In addition, this position requires:
A. Education and Experience:
i. Graduate of an accredited medical school.
ii. Residency-trained in a primary care specialty.
B. Skills and Abilities:
i. Supervisory skills to manage health care providers in the department.
ii. Clinical skills to see a regular panel of patients.
iii. Ability to visualize future business prospects and ideas and consider
the impact on the current business model.
C. Licensure/Certification:
i. Medical Doctor or Doctor of Osteopathy, licensed to practice in the
state of South Carolina.
ii. Board certified in Family Medicine.
D. Physical Demands and Work Environment Considerations:
i. While performing the responsibilities of the DFM, the employee is
required to talk and hear in order to communicate with others.
ii. The employee is often required to sit and use their hands and fingers,
to handle or feel and to manipulate keys on a keyboard.
iii. The employee is often required to stand, walk, reach with arms and
hands, and to stoop, kneel, or crouch.
iv. Visual abilities required by this job include close vision with
sometimes long periods of extended exposure to a computer screen.
v. The noise level in the work environment is usually quiet to moderate.
vi. Moderate to regular exposure to blood borne pathogens.
vii. The employee must be capable of regular travel within the
Corporation's service area.
viii. Requirement for out-of-town and/or overnight travel is minimal. Occasional travel to and from CHC's other family practices.
REPORTING RELATIONSHIPS:
A. Responsible to: Reports directly to the CMO.
B. Workers Supervised: Directly supervises the provider staff in the department,
including physicians and advanced practice providers (APPs).
C. Interrelationships: Standing member of the Patient Care Executive committee
whose primary goal is to ensure the delivery of quality comprehensive
primary care. Standing member of the Quality Improvement Committee.
Standing member of the Executive Leadership Team.

Carolina Health Centers, Inc.

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Director of Family Medicine