Do you know a dynamic leader ready to make a meaningful impact? Our client, based in Overland Park, Kansas is searching for its next SVP of Mortgage Servicing.

They are a privately held company that provides end-to-end mortgage solutions exclusively for credit unions. Their private-label services allow credit unions to offer mortgage products seamlessly while our client manages the complexities behind the scenes.

Leading a team of five direct reports:

VP-Customer Service
VP-Collections
VP-Call Center
VP-Default Management
VP-Client Relations

The SVP of Mortgage Servicing will oversee all aspects of mortgage servicing operations and play a key role in business strategy, operational excellence, and regulatory compliance. This leader will drive efficiency, profitability, and service quality while managing vendor relationships and collaborating with investors, business partners, and regulatory agencies.

Education & Experience:

Bachelor’s degree or equivalent work experience with 10+ years in mortgage servicing leadership.
Prior experience working with Freddie Mac, Fannie Mae, or Ginnie Mae is preferred.
Deep knowledge of federal/state mortgage laws (RESPA, FCRA, FDCPA, SCRA) and loss mitigation programs.
Expertise in FNMA, GNMA, FHLMC, FHA, VA, USDA, and private investor servicing guidelines.
Strong vendor and client relationship management, including major MSP providers.
Proven leadership, problem-solving, and project management skills.
Ability to manage multiple priorities and collaborate with executive leadership.
Must be bondable.

As the company continues to grow, this leader will play a pivotal role in shaping its culture and workforce, leaving a lasting impact on the organization.

CBIZ is an Equal Opportunity Employer

CBIZ does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.

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SVP of Mortgage Servicing