Store Manager

Company mission

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent brands in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

CH Carolina Herrera is part of STL Sociedad Textil Lonia, a global company with more than 800 stores in 43 different countries, and a team of more than 2500 employees.

Talent, innovation and constant growth can be found at the core of this dynamic and creative group. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
401(K)
Paid Time-Off
Flexible Spending Account (FSA)
Life Insurance
Commuter Benefit Plan
Employee Discount

General Description:

The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Boutique.

Responsibilities include, but are not limited to:

Leading an enthusiastic and experienced team, the Store Manager will be responsible for:

Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented
Maintaining exceptional customer service standards, and keeping excellent relationships with our key clients (Client book maintenance and development)
Stock control, cash management, sales forecasts, and daily reports
Recruitment, evaluation, and motivation of the store staff. Creating a cohesive team that works together to continually exceed the goals set
Staff training and development (products/procedures/sales techniques) following the company policies and procedures
Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards
Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
Guaranteeing that all safety and security standards are adhered to
Setting and controlling all individual and store sales goals, KPI´s, and tasks; taking corrective action when necessary
Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers

Requirements:

Minimum 3- years retail management experience, preferably in fashion luxury brands
Have a proven track record in fashion forward and customer orientation
Strong experience in creating and maintaining clientele relations
Excellent communication and negotiation skills

Competencies:

Ability to lead, develop, motivate and influence people
Business Vision, Analysis and Decision Making
Results oriented
Ability to work under pressure while maintaining a positive attitude
Bi-lingual (Spanish) is a plus

For more information regarding our company and products please visit:

www.chcarolinaherrera.com

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.

CH Carolina Herrera

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