FINANCIAL SERVICES - Client Service Associate

About Us:

Chamberlain Group is an independent financial services organization located in the Newport Beach/Irvine, CA area. We provide customized wealth management strategies to business owners, the ultra-affluent and their families.

Our clients range in net worth between $50 million and $5 billion, and they rely on our expertise in estate and succession planning, life insurance, executive benefits, non-qualified plans and investment advisory services. Our primary focus is to preserve and grow our clients’ assets for generations. For over 40 years we have successfully built our private boutique firm, owning the mantle of “stewardship” as our number one job.

We place a high value on the enduring nature of our client relationships, the quality of our products and services, and the continuity and integrity of our team. We have an excellent corporate culture filled with all sorts of fun perks, and we have been awarded the OC Best Places to Work distinction.

Our 6 Guiding Principles are: Create Value, Be Wise, Achieve Great Results, Experience Meaningful Relationships, Seek Challenges and Have Fun…Come join us!

Location:

Hybrid Role: More time required in-office initially for onboarding and training purposes. Once fully integrated into the team, there is a potential for at least one day per week work from home with potential to increase in the future.

Opportunity:

We are currently seeking a Client Service Associate I who is experienced in investment account operations and comfortable working within a team environment in a regional firm. As a member of the Investment Team, the Client Service Associate is responsible for investment operations which include administration and customer service, working alongside peers in the same role. The ideal candidate will have excellent attention to detail, proven customer service skills and a track record in prioritizing tasks in a fast-paced work environment. The ideal candidate will have integrity, be process oriented and assume ownership of tasks. This position offers the chance to grow and develop industry skills over time.

Areas of Responsibility:

New Business Administration & Client Account Operations – Setup and maintenance of new client investment accounts; compilation and completion of client, custodian, investment manager and internal firm paperwork; execution of client and firm tasks such as asset transfers; preparation and execution of alternative investment paperwork.

Client Data Management – keep systems (including CRM) up to date with current client information.

Client Service – Interface with clients to provide proactive and reactive ongoing client service, including but not limited to distributions, personal information updates and portfolio reallocations.

Advisor Support – execute directed initiatives and projects, as requested.

Requirements and Preferences:

BA/BS degree
5+ years of relevant professional experience within client service/ investment operations in the financial services industry with knowledge of investment products
Series 7 license preferred
Experience working with alternative investments and subscription documents is preferred
Custodial platform experience preferred (Pershing, Fidelity, Schwab, etc.)
Ability to multi-task and prioritize your workload or proactively seek prioritization from manager
Attention to detail is an absolute requirement
Must function well and communicate well on a team with shared responsibilities
Positive attitude, coachable spirit, superior customer service skills, strong initiative, critical thinking, flexibility, accountability and excellent communication (oral and written) skills a MUST.
Proficient in Microsoft Office

Chamberlain Group Financial Services

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Client Services Associate