Come join one of Charlottesville’s most well respected local home builders, Craig Builders, to not only market and sell new homes, but to guide each customer thru our established construction process.

As a Customer Representative you’ll be responsible for taking exceptional care of customers, and their Realtor, from first introduction thru move-in day.

Customer Representatives are responsible for all sales, marketing, and customer service aspects of the community, or communities, that they manage. Craig Builders is a semi-custom builder with a drafting team able to bring each customer’s vision to life with your guidance.

Opportunity for high earning potential with commission as a percentage of the final sales price, plus bonus opportunities on every sale.

The spring of 2025 presents a rare opportunity to join the Craig Builders team and step into an established community, inherit a backlog of customers and a decorated model home as your office.

Overview:

Results Oriented, Commission Based Position
Work closely with the Vice President of Sales
Obtain a full understanding of Craig Builders product including all elements of construction needed for sales
Model Home Management
Community Marketing Management
Create and Maintain MLS listings with Real Estate License
Prospect to create new sales leads
Meet and Engage Customers
Use CRM software to report traffic and appropriately follow up
Demonstrate Home and Homesites both in person and on paper
Close and Process Contracts with Exceptional Descriptive Detail
Extensive total customer care and communication through closing
Detailed note taking
Creativity to create custom floor plans and meet buyer needs
Conduct Competitive Market Analysis
Input on product development based on buyer feedback
Create your own schedule: 2 days off each week, 1 weekend off each month
Manage Hosts for model homes for days off to assist with admin work
Craig Builders places a focus on quality over volume and takes this approach in regard to compensation as well
Desired Skills and Experience
Minimum 4 year degree preferred
Proficient with technology and social media
New residential construction knowledge
New home sales experience preferred, but not required
Strong communication skills (written and verbal)
High drive individual with a history of goal setting and self management
Excellent problem solving skills
The ability to work cooperatively and collaboratively with all levels of customers, employees, management, and external agencies
History of compensation based on the results produced
A sense of urgency blended with poise and accuracy
Strong desire to serve each customer exceptionally wellWe are currently exploring candidates to fill a Customer Representative role starting in the spring of 2025. To be considered, please submit your resume and cover letter.

Craig Builders

New Jobs

Customer Representative