Dempsey & Siders Insurance Agency, the first insurance affiliate of American Financial Group, has been proudly providing insurance services and benefits solutions to our Cincinnati neighbors and national clients since 1956. Since the beginning, their focus has been on their clients, providing the best coverage possible. As an independent insurance agency, they offer personal, commercial, life, and health insurance through great relationships with many well-known insurance companies.

https://dempsey-siders.com/

Dempsey & Siders Agency, Inc. is seeking a Personal Lines Account Representative. This individual may work a hybrid schedule out of the Blue Ash, OH office.

Essential Job Functions and Responsibilities

Develops and maintains relationships and favorable contacts with current and new Personal Line accounts.
Actively seeks information to understand customers’ circumstances, problems, expectations, and needs for the purpose of providing the appropriate coverages, correct quotes, and placing them with the appropriate insurer.
Provides customer service, policy servicing, renewal processing, and directly assists clients or agency producers with policy marketing and placement.
Utilizes computerized systems for tracking, documenting questions/responses, information gathering, and/or troubleshooting. (Agency management system and various insurance carrier websites)
Maintains in-depth product and industry knowledge.
Build and leverage effective customer relationships and to explain/promote products and services.
Maintain a professional demeanor in all situations.
Performs other duties as assigned.

Qualifications

Property & Casualty Agent License required.
Associate degree or equivalent experience preferred.
Generally 3 to 7 years of personal lines experience.
Experience with Applied Epic preferred.
Candidate should have excellent written and verbal communication skills, be detail-oriented, able to work in deadline driven environment, and be able to self-manage flow of work with multiple competing tasks.
Performs work under limited supervision.
Performs work on assignments of higher technical complexity and coordination.
Demonstrates technical knowledge with moderately complex to complex concepts.

Dempsey & Siders Insurance Agency

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Account Representative Personal Lines