Regional Clinical Manager
Title: Regional Clinical Manager
FLSA Status: Exempt
Shift: Day Shift typically 8 am to 5 pm
Reports to: Director Clinical Operations
Department: Operations
Employment Status: Full-Time
Supervisory Responsibilities: Yes
Location: Wilmington or Greenville
Date Created/Last Evaluated: 02/02/2023 | 05/28/2024
Summary
Manage and supervise functions of operational personnel and services of assigned patient care area; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications

Associates or Bachelor's degree in Nursing
Five (5+) years of related experience
Minimum of three years supervisory experience Preferred
Nephrology or Internal Medicine, Outpatient Dialysis Unit or Acute Dialysis Unit
Experience in Value Based Care

Licensure/Registration/Certification

License as a Registered Nurse, must maintain licensure with the North Carolina Board of Nursing in good standing
Ability to pass criminal background check

Knowledge, Skills, And Abilities

Experience with clinical evidence-based tools; MCG and/or InterQual
Demonstrated computer skills to include working knowledge of Microsoft Word, Outlook and Email, and applicable EMR/Practice Management Systems
Demonstrated human relations and effective communications skills are required
Ability to communicate well with physicians, medical providers, staff, and patients
Responsible for maintaining continuing education credits and renewal of license prior to expiration
CPR and First Aid Certified
Valid NC drivers’ license and reliable transportation to allow individuals to provide support to offsite locations as necessary
Maintain a positive and professional attitude in all aspects of work from patient care to interaction with physicians, nurse practitioners, physician assistants and co-workers
Communicate Eastern Nephrology Associates’, PLLC, policies and procedures to employees and serves as a liaison between employee, administrative, and medical staff

Competencies

Ethical
Leadership
Change Agent
Communication
Discretion & Diplomacy
Decision-Making
Time-Management
Critical Thinking
Integrity
Adaptability/Flexibility

Supervisory Responsibilities

2+ locations
Supervise up to 10+ Direct reports and 5 indirect reports

Essential Functions

Direct, supervise and evaluate work activities of medical, nursing, and other personnel to achieve departmental and practice goals

25%

Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities, overall accountability for the requisition, care and maintenance of unit inventory, equipment, and supplies. 25%
Plan, implement, and administer policies, programs, and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing, and other staff. 15%
Champion Value Based Care and directly evaluate the quality of the care given to the patients by staff through personal observation, patient interviews, and the use of other evaluative tools. 20%
Provide assistance to the Physicians, Nurse Practitioners, and Physician Assistants as needed and communicate with physician regarding patient concerns, changes in care, additional follow up and referrals. 10%
Recruitment of nurses and other health professionals 5%

Physical Demands

While performing the duties of this job, the employee is regularly required to stand and talk or listen for up to 8 hours
The employee is occasionally required to sit and stoop, kneel, or crouch and requires full range of body motion, manual and dexterity and eye-hand coordination
The employee must frequently lift and/or move up to 10 pounds. The employee is expected to use the appropriate tools provided such as hand carts to carry heavier loads
Keying of data requires repetitive motion approximately 2 hours per day
This position requires eyesight (corrected or uncorrected) that allows the employee to accurately read job related materials, accurately read and record patient related information, and any other functions that require the employee to accurately see data
Moderate risk of exposure to blood borne pathogens and OPIM

Work Environment

Travel approximately 25% of the time between locations
Work is normally performed in a typical interior clinical office work environment. The noise level is usually moderate
Work with patients, patient relatives, vendors, nurses, and other medical professionals
Must be able to work more than a forty (40) hour work week as needed to accomplish the mission of the organization

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
Benefits: 401(k) includes Safe Harbor and Profit Sharing / Choice of Medical Insurance Plans / Dental / Paid Disability and Life Insurance / Optional Life, Accident and Critical Insurance / Generous Paid-Time-Off
Eastern Nephrology is the region’s largest, private medical practice specializing in diseases and disorders of the kidney. Our continued growth is a direct result of providing excellent service and care to our patients. ENA is always seeking talented and compassionate clinical and administrative people to join our practice family.
Eastern Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. We are an E-Verify Employer. Pre-employment background checks are required for all employment positions. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact the Human Resources Department at 252-864-2049 to request assistance. The company provides reasonable accommodations to qualified individuals with a disability to enable them to effectively participate in the application process, as required by law.
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Eastern Nephrology Associates, PLLC

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