Our client is a subsidiary of a leading tech company, using a data-driven approach to revolutionize healthcare. Since its launch in 2015, the focus has been on leveraging diverse data sources—clinical, social, behavioral, and real-world—to deliver precision health solutions. By combining expertise in technology, data science, and healthcare, the organization aims to improve health outcomes across the healthcare ecosystem.

Job Description: Systems Engineering Manager

The Systems Engineering Manager will lead a team of Systems Engineers, acting as both a mentor and collaborator to enhance the team's capabilities. This role focuses on ensuring the high availability and smooth operation of the organization's systems. The manager will work closely with various departments to understand and meet their requirements while balancing the implementation of new projects and essential infrastructure improvements.

Responsibilities:

Team Leadership: Manage a team of Systems Engineers responsible for diverse technical environments, including cloud platforms, laboratory settings, and network infrastructure. Provide mentorship to foster professional growth within the team.
Systems Management: Oversee the administration, maintenance, and support of IT systems and user endpoints, ensuring performance, reliability, and security.
Strategic Planning: Collaborate with stakeholders to develop and implement strategies for system integration, consolidation, scalability, and security enhancements.
Compliance and Security: Ensure compliance with industry regulations and internal security policies. Maintain IT standards to protect data and systems.
Vendor and Documentation Management: Manage vendor relationships and service agreements. Develop and maintain operational strategies and essential documentation, including playbooks and disaster recovery plans.
On-call Support: Participate in a 24x7 on-call rotation to support critical system operations.

Minimum Qualifications:

5+ years of experience managing an IT Systems Engineering team with hands-on leadership, including 24x7 support.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Strong leadership, communication, and interpersonal skills for effective team management and cross-functional collaboration.
Proficiency in scripting and automation tools (e.g., Puppet, Terraform).
Experience with data analytics platforms (e.g., Tableau, Looker) and a commitment to team development and upskilling.

Preferred Qualifications:

Experience working in scientific or laboratory environments.
Experience with technology mergers and acquisitions.
Experience with cloud infrastructure (preferably Google Cloud Platform).
Advanced knowledge of DNS, Active Directory, and Certificate Authorities.

Fiduci Consulting

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System Engineering Manager