The Operations Managers role is the plant management of the operating activities of the company. As a member of the management team of forteq North America you contribute towards defining and realizing the strategic focus of the company. The Operations Manager is responsible for managing Quality, Local Engineering, Production shifts, and Operations Support functions (Production support and Tool room). The position is also is responsible for ensuring that the sites ERP system is being implemented and managed properly.

Essential Duties:

Responsible for achieving, maintaining and continuously improve an efficient organization.
Responsible for achieving the operational performance assumed in the budget and forecasts.
Manage and establish day-to-day production priorities and fulfillment of customer orders.
Manage Quality issues and Customer complaints alongside of the Quality Manager.
Implement improvement initiatives and agile/lean methodology in all relevant departments.
Responsible for recruitment, placement and development of personnel in line with the growth of the company with the guidance of the Human Resources Manager.
Assists in defining and implementing the strategic, operational plans for forteq North America, focusing on the operational areas in the organization.
Manage the growth of the company through establishing a solid operational organization that can keep up with the planned growth in business
As a member of the management team of forteq North America you contribute towards defining and realizing the strategic focus of the company.
Align and implement company core values

Knowledge:

A working level knowledge of setting up, organizing and maintaining an efficient manufacturing environment and experience in the injection molding or plastics industry is required. The understanding of administrative matters required for managing a manufacturing operation and the ability to get things done is expected.

A degree level knowledge of Production management and engineering principles, procedures and practices, including technical drawing interpretation and geometrical measuring techniques; a working level knowledge of plastics and modern quality system standards, such as ISO 9000 and TS 16949, and in the use of a personal computer and related software applications are required.

Labor Law & Regulations

Ensure compliance with labour laws and regulations to avoid potential penalties and lawsuits
Continuously monitor and review company policies and procedures and implement changes where necessary in line with legislation and / or Corporate Guidelines.
Handle employee relations issues and resolve conflicts between workers and management
Support organization to improve employee relations

Employee Development & Safety

Experience in Technical Skills Matrix and support the implementation of the identified training needs
Assist and implement policies and procedures for employee management and training
Monitor various aspects of an employee’s performance and coordinate measurements (Individual Development Plan, Performance Improvement Plan) with the Company Goals
Organize and conducting employee training and development programs to improve skills and productivity
Ensure health and safety trainings for staff as legally required
Implement workplace safety procedures and execute best practices to manage risk
Schedule and conduct job evaluations and take action to improve employee’s experience
Perform other reasonable job duties as requested and behave in line with forteq Company Values.

Qualifications & Experience

Below are the minimum qualifications we expect from potential Operations managers:

10+ year experience in an Industrial/Manufacturing Environment
Bachelor’s degree related to Operations, Production, Business Administration, or similar field
5+ years of experience driving results
5+ years of experience in injection Molding or toolmaking
Ability to develop and manage interpersonal relationships at all levels of the company and group

Disclaimer:

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

forteq North America is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.

EOE/AA/Minority/Female/Disability/Vet

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire.

forteq North America Inc.

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