On behalf of our client, Gift of Life of Michigan, we are conducting a search for a Director, Organ Services who will serve as a member of the organization’s leadership team. They will contribute to organizational and department strategic planning and execution in alignment with Gift of Life Michigan’s core purpose and core values. The Director, Organ Services will oversee triage and donor management, work strategically to identify opportunities for reducing response times, and improve the processes for donor assessment and care management. The Director will develop evidence-based protocols to maximize organ and physiological function throughout the donation course.

Gift of Life of Michigan is the state’s federally designated organ and tissue recovery program, providing all services necessary for organ donation to occur in Michigan. Headquartered in Ann Arbor, Gift of Life of Michigan’s mission is to honor life through donation.

Essential Duties + Responsibilities

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive:

As a member of the leadership team, contribute to the development and execution of the organization’s strategic plan.
Develop and execute a strategic vision and plan for assigned area(s) of oversight, in line with the organization’s mission and vision. Be accountable for the achievement of the plan and its supporting goals.
Oversee the operations of assigned department(s), prioritize objectives, and implement strategies to achieve department goals and KPIs.
Oversee and provide strategic leadership in all clinical activities within Organ services, including but not limited to triage and donor management.
Develop and monitor a working budget for assigned department(s), including the identification of capital and staffing requirements.
Champion inter- and cross-department changes focused on innovation, gaining efficiencies, and increasing productivity in support of the organization’s mission.
Build and sustain real-time support for team members, providing guidance, advice, and instructions to help navigate the donation process.
Participate in assigned internal committees, work groups, and project teams as appropriate.
Represent Gift of Life through attendance at conferences and participation in local and national organizations and committees.
Participate in peer-to-peer collaboration with other organ procurement organizations and partners for best practice sharing and learning.
Develop, maintain, and implement policies and procedures for assigned area(s) of oversight to ensure compliance with all applicable regulatory requirements.
Perform other duties as assigned.

Supervisory Responsibilities

Direct and oversee the day-to-day work of assigned direct reports, set and communicate clear expectations, and provide coaching/guidance as necessary.
Provide ongoing formal and informal performance feedback, conducting performance reviews and/or corrective action discussions as necessary.
Support staff in setting performance goals and in furthering their professional development.
Support the bi-directional communication of organizational and department messaging between leadership and staff.
Promote a healthy and safe work environment.
Manage other tasks required of supervisors such as time and attendance, staff change requests, and reporting.

Time Allocation

40%: Strategic oversight, leadership, and management of assigned department(s)

25%: Participation in strategic projects, collaborative initiatives, and internal meetings

20%: Strategic initiatives to maximize organ donation

10%: Represent Gift of Life in interactions with organizations, partners, and other external parties

5%: Other duties and responsibilities

Qualifications + Requirements

Required

Bachelor’s degree in a related field plus seven years progressively responsible experience in a related position, or an equivalent combination of education and experience.
Licensure as a registered nurse, physician assistant, other allied health professionals, or applicable experience and related training.
ABTC Certified (CPTC) or eligible through the American Board for Transplant Certification within one year of accepting this position.
Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
Experience establishing department and/or team strategies and goals.
At least four years’ experience in management and/or leadership role (project, team, workgroup).

Preferred

Master’s degree in a related field
Experience leading and successfully completing large scope projects.

Knowledge, Skills, + Abilities

Ability to oversee a successful team and promote a positive, inclusive, and motivated work environment.
Ability to develop strategy and implement supporting initiatives.
Ability to work independently and manage multiple and competing priorities.
Understanding of regulations and best practices related to areas of responsibility.
Written and verbal fluency in English.
Excellent communication skills, both verbal and written.
Excellent interpersonal skills, specifically in challenging situations to all levels of the organization.
Excellent presentation skills to audiences of varying backgrounds and sizes.
Ability to exercise initiative, strategic and critical thinking, and problem-solving.
Ability to provide mentorship to direct and indirect reports, and staff from across the organization as appropriate.
Proficiency with Microsoft Office programs, including Outlook and Teams.

Organizational Culture Expectations

Demonstrate the competencies of Professional, Determined and Compassionate.
Maintain a motivated and positive attitude.
Support an inclusive work environment.
Ability to successfully collaborate and work as a member of an interdisciplinary team.
Actively seek improvements.
Always maintain a safe working environment and use of Universal Precautions.
Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.

Work Conditions

Gift of Life Michigan is a 24 hour/365-day operation which may impact work schedule requirements differently depending on the position. The typical work schedule for this position is Monday through Friday during typical business hours. This position is expected to be available outside of typical business hours in the event of an emergency.

The home office location for this position is the Gift of Life main office. Remote work, not including business travel, is permitted up to 40% of the time. This position may be required to travel up to 50% of the time. Travel may require the utilization of the employee’s own means of transportation.

Gift of Life Michigan

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Director, Organ Services