Job Summary

Gries Financial Partners is an SEC-registered investment adviser (RIA) founded in 1978. We are headquartered in Cleveland, OH with AUM/AUA of approximately $1.6B. We are seeking a dynamic professional to add to our Investment Operations team. The Client Services / Investment Operations Associate will assist with custodial account opening and maintenance requests, trade execution, account reconciliation, maintenance of portfolio management systems, generating quarterly / ad hoc client account statements and any other operations tasks or projects as directed.

Duties and Responsibilities

• Learn intricacies of firm’s portfolio management system and CRM (firm uses Advyzon)

• Work with custodians (mostly Fidelity and Schwab) for new account opening and maintenance requests

• Set up new clients and accounts in Advyzon

• Daily reconcile accounts, especially cash against trades and money movement requests

• Handle money movement requests in accordance with the firm’s policies and procedures

• Enter manual transactions in portfolio management system related to private investments (alternatives)

• Assist with subscriptions, capital calls, redemptions and cash raise requests related to private investments

• Monitor tasks / cases / tickets in CRM as well in emails; effectively prioritize and execute requests

• Monitor client accounts and apply analytical skills to execute trades in the accounts according to firm philosophy, client expectations/requests, and strategy asset allocations

• Understand trading details of firm’s investment vehicles, including initial investment restrictions, share class differences, and fees as they relate to each custodian

• Learn all facets of investment operations to serve as a backup for daily operations within investment management operations as well as other departments as needed

Required Qualifications:

• 1 - 3 years of client servicing and/or investment operations experience required within RIA space; experience with portfolio management system and CRM

• Northeastern Ohio native who can work from Cleveland office at least 3 days a week; flexible for exceptional candidate

• Ability to effectively use Microsoft Office products; intermediate to advanced knowledge of Excel required

• Excellent organizational skills with high ethical standards

• Strong attention to detail and deadline oriented

• Able to think strategically and about interconnections between processes

• Strong quantitative and analytical skills

• Excellent oral and written communication skills required

• Must be able to quickly adapt to new systems and learn industry-specific software specific to trading, reporting and operations used by the firm

• Must have a desire to learn about and implement new technology as needed

• Someone who is a self-starter, takes initiative and is excited about taking a project from conception to completion

• Ability to identify, meet, and follow through with internal and external client needs

• Ability to think strategically to improve internal client service systems or procedures; must have a mindset for constant improvement

Preferred Qualifications:

• Experience with Advyzon or a similar portfolio management system and CRM is strongly preferred

• Private investments (alternatives) experience related to subscriptions, capital calls, redemptions and updating transactions (distributions, market value updates, etc.) in Advyzon

• 5 or more years of successful client service or operations experience; preferably finance operations within wealth management or other financial institutions

• Experience with RMDs and portfolio rebalancing and model maintenance

• Series 65 or equivalent certification

• Bachelor’s Degree preferred, ideally in business or related field

• Project management experience

Personal Characteristics:

• Must be a good listener and able to follow instructions accurately

• Able to learn from mistakes with the goal of never repeating them

• Have a client-first attitude with a keen focus on delivering service beyond expectations

• Possess a keen eye for detail and are accurate, organized, and can set priorities appropriately

• Are tech savvy and can quickly learn new software, platforms, and tools

• Exhibit strong ethics and dedication to maintaining high confidentiality of firm and client data

• Are responsive and effective communicators, verbally and in writing, who build trusting and supportive relationships with all levels of firm employees, as well as with clients

• Are highly professional and mature and will serve as a positive role model for their team

Salary and Benefits

• Supportive, flexible, people-oriented culture and a professional yet family atmosphere

• Individual contribution and innovation are encouraged and recognized

• Personal and career development opportunities

• Competitive compensation package commensurate with experience

• Incentive Plan

• Investment management and financial planning services

• Benefits including dental and healthcare; 401(k), flexible PTO and STD/LTD

• Financial support for professional accreditation/continuing education requirements may be available

Send your resume, reason for looking for a new role and US citizenship status to careers@gries.com

Gries Financial Partners

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