The Company

We are Hawthorne Capital and Liberation Ranches. We purchase rural land, develop/improve it, and sell it to those who dream of owning their own piece of Texas. We have been recognized as a Best Place to Work by the Houston Business Journal and as a three-time Great Place to Work. Visit our Great Place to Work® page at https://www.greatplacetowork.com/certified-company/7045902. Additionally, we recently made the Inc. 5000 list of America’s Fastest-Growing Private Companies, ranking #1 in Texas Real Estate and #7 among all Texas companies.

Job Overview

As the Senior Business Operations Manager, you will be reporting directly to the CEO, playing a pivotal role in managing and executing daily operations across the organization. In this position, you will collaborate closely with senior management, external vendors, and partners and oversee various administrative functions such as business operations, accounting, human resources, and investor relations.

Employment Type

Full-time
Hybrid schedule: In-office on Monday, Wednesday, and Thursday; remote on Tuesday and Friday

Location

1210 W Clay St #8, Houston, TX 77019
We do not provide relocation reimbursement

Compensation

Starting at $100K
Final compensation will depend on several factors, including role level, skills, competencies, qualifications, knowledge, and experience

Responsibilities

Business Operations

Lead and manage a small team that handles human resources, bookkeeping, reporting, administrative tasks, and investor communications
Develop and implement new systems, processes, and workflows to enhance productivity
Collaborate with the CEO to establish policies and address organizational challenges
Oversee office leasing and coordinate relocations as necessary

Data Analysis & Reporting

Oversee and manage existing reports on land acquisitions, sales, and investor capital management
Leverage advanced Excel functionalities, including macros, VBA scripting, and complex formulas (e.g., VLOOKUP, INDEX MATCH, SUMIFS), to automate repetitive tasks, enhance reporting efficiency, and develop dynamic reports
Maintain proper organization and accessibility of company files and data across all departments

Investor Relations

Build and nurture relationships with current and potential investors, serving as a key point of contact for inquiries, updates, and portfolio performance discussions
Conduct in-person or Zoom meetings and calls with potential investors
Ensure VPs of Investor Relations are effectively managing their responsibilities, including scheduling, follow-ups, and lead management

Capital Raising

Lead and enhance marketing strategies to attract capital, including managing pitch decks, videos, websites, ads, SEO, and PR while collaborating with cross-functional teams to align marketing materials and messaging with the company’s vision and investment objectives
Plan and execute end-to-end investor events, coordinating logistics with internal teams and external vendors (photographer, catering company, venue provider etc.)
Represent the company in discussions with accounting firms for financial audits and investor payouts
Sell and borrow against real estate promissory notes as needed, which often requires posting ads, interfacing with buyers and lenders, as well as compiling and analyzing vast amounts of information

Business Strategy & Planning

Work directly under the CEO and support him with the tasks covered in this list as well as others
Evaluate service providers, maximize our use of their services and tools, negotiate rates with them, and switch between providers as necessary
Support and lead key initiatives or other interim projects that promote overall company strategy

Qualifications

Bachelor’s degree in computer science, information technology, accounting, finance, economics, mathematics, engineering, or other technical field preferred
At least five years of business operations, strategy, analytics, or related experience
Proven people management experience
Advanced proficiency in Excel/Google Sheets and familiarity with SQL
Exceptional organizational, problem-solving, and multitasking abilities
Values precision, attention to detail, and accuracy
Strong work ethic, proactive mindset, and results-driven approach
Excellent written and verbal communication skills
Experience enhancing operational processes and leading cross-functional projects
Ability to work in a fast-paced, high-growth environment while balancing short-term and long-term priorities
Positive, collaborative team player with a commitment to growth and learning
Demonstrated ability to synthesize complex data into actionable insights
Familiarity with budgets, financial reports, and financial modeling
Highly self-motivated with a strong sense of ownership, accountability, and the ability to operate independently and with cross-functional teams

Other Requirements

Must pass background check screening
Three solid professional references

Benefits and Perks

Competitive salary
Medical, dental, and vision benefits
Retirement plan with partial company matching
Paid time off
Wellness program
Relatively flexible work schedule
Business casual dress code
Ongoing education and training
Annual retreat/professional conference
Employee recognition program
Team building and social activities
Volunteering opportunities
Friendly and engaging co-workers
Friendly managers who prefer not to micromanage
Height-adjustable desk
Well-decorated and comfortable office environment
Coffee and snack stations with nitro brew and espresso coffee options
Company-paid parking
Conveniently located office, with quick access to dozens of charming shops and restaurants, not only in Montrose but also in nearby Midtown, River Oaks, The Heights, Upper Kirby, The Galleria, and Downtown Houston

How to Apply

Apply directly via this platform. For the highest priority, submit your resume and a cover letter in PDF format to careers@hawthornecapital.com and include the word “bizops”.

Next Steps:

We will review applications as we receive them and reach out to top candidates. Selected candidates will be invited to participate in a brief one-way video interview to introduce themselves, showcase their personality and answer a few short questions from our founder and CEO, Doug Smith.
Afterwards, selected candidates will proceed to a phone interview to discuss the position, qualifications, and to ensure that the company's and the candidate's work expectations and compensation align.
Qualified candidates will then be asked to complete behavioral and cognitive assessments.
They will be invited to an in-person interview with the CEO at the office.
Finalists will be asked to complete a case study and then participate in a panel interview to present and discuss their case study with the CEO and other team members.
Once a hiring decision has been made, a formal offer letter will be sent to the chosen candidate, contingent upon a clear background check and reference checks.

Hawthorne Capital

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Hawthorne Capital | Senior Business Operations Manager