The Senior Project Manager will be responsible for providing management and direction for medium to complex projects and programs, ensuring customer expectations and business objectives are being met. They will define scope, requirements, and other project-related data, and create and execute project and test plans. They will perform routine to complex analyses and research in support of business goals and strategies. The Senior Project Manager will be responsible for training and mentoring department staff, serving as a key resource to leadership, and participating in key departmental planning sessions.

Duties and Responsibilities

Lead the planning and implementation of medium to large projects and programs to achieve short and long-term business objectives
Development of project, communication, test, and training plans
Manage all activities of a project, ensuring business solutions are delivered on time, within budget, and meet HEALTHeLINK standards
Act as project leader in the execution of various complex and highly visible projects for the promotion and maintenance of the business as well as provide guidance to other project managers and coordinators
Develop and maintain a thorough understanding of the business and its functions, processes, and operations
Analyze current and new project management processes and procedures to identify the most efficient and inexpensive ways to complete projects to meet the business and stakeholder objectives
Maintain project portfolio and facilitate review with leadership
Use of project management information systems (MS Project, SharePoint) to support ongoing project management efforts
Identify strategies for automating and implementing efficient work management processes
Develop meeting and briefing materials, including agendas, meeting minutes, briefings, presentations, and talking points
Establish and maintain a strong partnership with internal and external customers to fully understand the business and their needs
Other duties as assigned

Knowledge and Skill Requirements

Strong working knowledge of project management tools
Proven track record of leading teams and projects to successful completion
Analytical problem solver with the ability to anticipate and mitigate risk
Ability to establish strong working relationships across business lines and external stakeholders
Ability to manage change and priorities and coordinate/realign project resources as necessary
Highly organized with strong attention to detail
Ability to handle multiple tasks simultaneously and effectively
Ability to create process flows/instruction manuals; end-user training tools
Demonstrated ability to consistently and reliably perform duties in a timely fashion
Self-starter requiring limited supervision for the planning and execution of daily duties and responsibilities
Excellent communication skills, both written and verbal
Knowledge of computers and Microsoft Office Software
Ability to work independently under pressure to meet deadlines and company goals
Experience with public speaking with the ability to present to Executive Management and clients

Experience and Education:

Bachelor’s Degree or equivalent
4+ years of progressive experience in a technology, or related project management role
Project Management Certification preferred

Physical Requirements:

The physical demands are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Light physical effort in an office environment
Frequent computer use / data entry; repetitive motions of the wrist, hands, and/or fingers
Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; and viewing a computer
Ability to receive detailed information through oral communication
Must be able to lift up to 20 pounds (files, paper boxes) periodically
Primarily sedentary work with occasional bending and reaching

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Senior Project Manager