Job Description:

We are so much more than hospitality. At Holiday Inn Portland – Columbia Riverfront, our goal is to provide our team with the tools to grow both personally and professionally, while developing foundational skills to take them to the next level. If you’re an ambitious team player looking for a fun, supportive work environment, and opportunities for growth and advancement, we’d love to hear from you!

Position Summary: Responsible for providing administrative support to the sales and catering managers and the executive team.

Essential Functions:

Greet and assist clients, guests and team members in a professional, friendly, and hospitable manner
Strong attention to detail with ability to prioritize tasks and meet deadlines
Handle incoming phone calls, and route appropriately
Manage incoming and outgoing mail
Respond accurately, timely and in a professional manner to all sales inquiries when staff are not available
Assist with marketing initiatives, to include social media postings, campaigns and various graphic design projects
Perform a range of operational and sales support activities to include, but not limited to:
Create, maintain and update files
Prepare and manage gift certificates
Assist with preparing presentation materials, documents, spreadsheets, flyers and various communications
Create and assist with editing contracts, addendums and proposals
Assist with group invoicing and billing as needed
Assist with preparing required sales reports
Perform/assist with project management tasks
Manage office supply ordering and inventory
Create gifts for VIPs, site tours, etc., and manage inventory of items, including ordering as needed to maintain supply
Site tour preparations (checking guestrooms and meeting spaces, send advance notifications, work with other departments to ensure preparedness for site tour)
Attend specified internal meetings, take minutes and distribute to team members
Run office errands as needed
Keep an organized, and tidy work area
Perform other duties as assigned

Additional Responsibilities:

Maintain a safe working environment and immediately report all unsafe conditions
Comply with all policies and procedures set forth by the property Employee Handbook
Maintain a good working relationship with all departments

Qualifications:

High school diploma or GED
Detail-oriented in correspondence, reports and organization of daily office activities
Strong verbal and oral communication skills
Considerable knowledge of Microsoft Office Suite (ex. Word, Excel, Publisher, PowerPoint)
Delphi knowledge a plus
Ability to:
Work with minimal supervision
Maintain a professional appearance and conduct oneself in a professional manner
Be a team player
Work well under pressure
Deal courteously and tactfully with employees and the general public

Working Conditions:

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking: 5%

Standing: 5%*

Sitting: 80%*

Bending: 5%

Lifting: 5% / up to 25 lbs.

*Standing and sitting variances will occur depending on assigned work area

Work Environment

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Holiday Inn Portland - Columbia Riverfront

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Holiday Inn Portland - Columbia Riverfront | Sales and Marketing Coordinator