About the Company:

An Order Processing Specialist (OPS) is an administrative position responsible for full-cycle sales order management and high-quality administrative support. Order Processing Specialists work in collaboration with sales, marketing, and finance for accurate capture and validation of orders. Responsible for the efficient handling of sales orders, invoices, and post-sales support. Requires communication with Sales Representatives, vendors, and customers to confirm orders and ensure that customer requests are met accurately and in time for delivery.

Primary Job Duties:

Sales order processing
Purchase order processing
Vendor AP and credit processing
Order entry, tracking, and confirmation
Shipment coordination
Order invoicing
Process return requests, issue RMA's, provide order status
Customer records
Sales team administration (reporting, reconciliation, and contract compliance)
General administrative duties (phone, filing, mail, and etc.)

Minimum Qualifications:

Proficiency with Microsoft Office Products
2+ years administrative or order processing experience

Desires Qualifications:

2+ years Quickbooks experience
Knowledge of generally accepted accounting and bookkeeping principles and procedures

Required Skills:

Planning and organizing
Strong attention to detail
Problem-solving
Teamwork
Customer service orientation
Communication skills

Preferred Skills:

Women, Minorities, and Veterans are encouraged to apply. Ideal System Solutions, Inc. is an Equal Employment Opportunity Employer. Candidates must consent to and be able to pass a complete background investigation and may be required to additional drug testing and screening. Please send resume and compensation requirements to hr@idealssi.com.

Ideal System Solutions, Inc.

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Order Processing Specialist