Company Overview: Independent Electric Machinery Company, a dynamic and innovative leader in the electro-mechanical industry for over a century, is dedicated to ensuring industries operate at peak reliability. As a century-old, family-owned business, we blend traditional values with cutting-edge technology to support sectors including power generation, manufacturing, agriculture, healthcare, and beyond. We are a close-knit, mid-sized team committed to learning, collaboration, and achieving shared goals.

Role Overview: We are seeking an enthusiastic and forward-thinking Electrical Testing and Engineering Services Manager to lead our technical services team. This full-time, on-site role involves managing daily operations, delivering high-quality technical support, and driving customer satisfaction. You’ll be at the forefront of troubleshooting, training, and innovation, helping to shape the future of our technical services.

Key Responsibilities:

Lead and Inspire: Guide a team of technical professionals, providing mentorship, performance evaluations, and development opportunities. Foster a collaborative environment where team members are motivated to excel.
Optimize Operations: Analyze departmental effectiveness and implement strategies to boost productivity, safety, and overall morale. Develop and manage the operating budget to ensure cost-efficiency and resource optimization.
Innovate and Improve: Spearhead the development of new objectives and plans for field services operations. Continuously evaluate and enhance our quality, service, and value standards.
Strategic Planning: Oversee shop repair inventories, ensuring a balance between service levels and cost management. Recommend pricing strategies and coordinate service scheduling to meet customer needs.
Customer Engagement: Collaborate with sales teams to engage with clients, addressing their needs and fostering strong relationships. Represent the company in customer interactions, promoting our commitment to excellence.
Vendor Relations: Maintain effective working relationships with vendors to ensure timely and reliable support.
Stay Ahead: Participate in ongoing training sessions to stay updated on industry advancements, supervision techniques, and safety protocols.

Qualifications:

Technical Expertise: Proven skills in electrical testing, technical support, and troubleshooting. Hands-on experience with electric motors, hoists, cranes, and generators is essential.
Leadership Skills: Strong ability to train, mentor, and lead a team, with a track record of fostering a positive and productive work environment.
Customer-Centric Approach: Exceptional problem-solving abilities and customer service skills, with a knack for understanding and meeting client needs.
Communication Proficiency: Excellent verbal and written communication skills, with the ability to convey complex technical information clearly.
Industry Knowledge: Experience in the industrial machinery sector is advantageous. A Bachelor’s degree in Electrical Engineering or relevant plant experience is preferred.

Join us at Independent Electric Machinery Company, where your expertise will drive innovation and excellence in electrical testing and engineering services. Apply now and be a part of our legacy of reliability and progress!

Independent Electric Machinery Company

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Electrical Engineering Manager