Office Administration/Customer Relations

Industrial Communications, conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida.

We are looking for an Office Administrator/Customer Relations to provide administrative support to the organization’s diverse needs.

Essential Duties and Responsibilities

Daily Cash receipts administration which includes ACH, check, credit card transactions.

Monitoring company credit card transactions

AMEX & Gas cards

Petty cash

Assisting with customer billing

Supporting Sales and Service administrative functions

Sales/Service order tracking
Database management
Tracking refunds/credits

Inventory management and organization

Maintaining database
Perform monthly audits

Cross training in related areas as needed, based upon business needs

Answers multi-line telephone system and respond to customer inquiries, routing calls to appropriate people

Maintaining office supplies, stock supply stations and other office areas.

Assists with special projects for departments across the organization as needed.

Job Specifications (Knowledge, Skill Sets, Experience)

Strong administrative skills

Excellent computer skills. Proficiency in MS Office Suites, Excel

Experience with business enterprise operating systems (e.g., SAP is a plus)

Salesforce (Not required but is a plus)

Self-directed and works well independently

Organized and detail oriented

Prioritizes tasks in a fast-paced environment

“Client Focused” with strong verbal and written communication skills

Ability to maintain confidentiality of company information

Team player

Education:

Associate degree or higher in Business/Accounting is a plus

Industrial Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off

Schedule:

8-hour shift – Full time
Day shift
Monday to Friday; 8:30am – 5:00pm

Industrial Communications

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Industrial Communications | Office Administration - Customer Relations | united states