Interstate Truck and Trailer Repair is a family owned and operated company staffed by your neighbors! We offer Full-Service Repair Facility and Full-Service Parts Room, including 24-Hour Road Service for All Semi-Trucks, Trailers, Farm Equipment, Buses & Motor Homes.

We are currently seeking a Shop Manager to join our team in Pioneer, OH. In this role, you will plan, direct and coordinate operations within the organization.

Pay: $50,000-$80,000/year depending on experience

Benefits:

Health Insurance
401K
Paid Time Off

Responsibilities:

Monitors and manages the day -to-day service operations and maintains compliance with all company policies.
Maintains a safe working environment in compliance with Federal, State, and Local regulations, including ODOT and OSHA.
Develops, maintains, and implements specific plans for meeting Key Production Indicators (KPI’S) and other assigned goals.
Plans and develops short and long-term goals and objectives and effectively communicates them to all departments.
Leads and attends team meetings and is visible through an "on the floor" presence.
Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits, through continuous improvement of operating costs.
Recommends capital expenditures for acquisition of new equipment, and approves or recommends approval of requisitions for equipment, materials, and supplies within budgetary limits.
Quotes Jobs and Labor Rates.
Directs team to be fully compliant with all customer delivery and quality requirements.
Continuously monitors competitive standing.
Pursues prospective business.
Maintains sales contact with all active and new customers.
Focuses on any customer complaints by working with department leads to rectify and taking the necessary steps to resolve these complaints with the primary concern being customer retention and equity.
Responsible for all inventory activities.
Creates an environment oriented to trust, open communication, creative thinking, and cohesive team effort with all direct reports.
Performs all other duties as assigned.

Qualifications:

At least two (2) years’ departmental leadership experience.
At least five (5) years’ transportation experience.
Proficient in Microsoft applications.
ASE Certification required.
Knowledge with Fullbay Heavy Duty Repair Shop Software.

Schedule:

Monday-Friday, 7am-4:30pm (hours may vary)
Occasional Saturdays

Please submit a resume to apply.

Interstate Truck and Trailer Repair

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Interstate Truck and Trailer Repair | Shop Manager