General Manager - JETSET Coconut Grove, FL

Are you passionate about fitness and leadership? JETSET Pilates is seeking a dynamic General Manager to lead our new Flagship studio team and embody the spirit of our brand. As a General Manager, you will report to the Director of Operations and be the driving force behind the success of our studio launch and management, committed to nurturing a strong team, delivering exceptional customer experiences, and fostering a thriving Pilates community.

KEY RESPONSIBILITIES

Studio Launch/Pre-Sales: Be instrumental in the launch of JETSET Coconut Grove pre-sales and community efforts, leading up to the opening party and launch.

Marketing & Community Engagement: Develop and implement local marketing initiatives to attract new clients and enhance studio visibility. Build and maintain strong relationships with local health, fitness, and wellness communities, as well as corporate partners and influencers.

Instructing: The candidate is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 20 classes each week.

Studio Leadership: Lead day-to-day operations, ensuring the seamless execution of company strategies, policies, and procedures. Be the face of the studio, inspiring and guiding your team to achieve excellence.

Client Experience: Ensure every client receives outstanding service and an unparalleled fitness experience, adhering to JETSET Pilates’ high brand standards.

Performance Management: Analyze key performance metrics such as sales, client retention, and class utilization. Use data-driven insights to drive continuous improvement and achieve ambitious studio goals.

Team Development: Cultivate a positive team culture through effective communication, training, and mentorship. Oversee class and staff scheduling to ensure optimal studio operation.

Operations & Inventory: Manage studio resources, including supplies, retail inventory, beverages, and any facilities issues.. Ensure all client inquiries and concerns are addressed promptly and positively.

REQUIRED QUALIFICATIONS & EXPERIENCE

● 3-5 years of management experience

● Experience working in a sales, fitness or wellness environment

● Willing and able to work nights, weekends and holidays as needed

● Skilled in using Mindbody and managing CRM platforms

● Strong interpersonal and communication skills

● Ability to analyze and act on key performance metrics

● Passion for Pilates and commitment to personal and team development

Application Process:

Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications to shayna@jetsetpilates.com

Why Join JETSET Pilates?

At JETSET Pilates, we believe in empowering our team members to reach their full potential. As General Manager, you'll play a critical role in shaping the future of our studio while advancing your career in a supportive and growth-oriented environment.

Equal Opportunity Employer:

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orienation, national origin, age, disability or veteran status.

JETSET Pilates®

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