Kalos Services is seeking an experienced Plumbing Service Manager to oversee our service operations, ensure top-quality customer experiences, and lead our team to excellence. If you are an organized professional with strong leadership skills and a dedication to customer satisfaction, we want to hear from you!

Schedule: Full-time position, Monday through Friday, with occasional extended hours as needed.

Compensation: $80,000 - $110,000

Key Responsibilities:

Manage daily operations of the plumbing service department, ensuring efficiency and high-quality service delivery.
Oversee scheduling, dispatching, and workload distribution to maximize team productivity.
Train, mentor, and support technicians to enhance their skills and performance.
Conduct regular team meetings to address challenges, review progress, and reinforce safety protocols.
Build and maintain strong relationships with clients by addressing concerns and ensuring satisfaction.
Track department performance, analyze key metrics, and develop strategies for improvement.
Collaborate with other departments to streamline processes and achieve company goals.
Ensure compliance with all safety regulations and company policies.

Requirements:

Minimum of 5 years of plumbing experience, with at least 2 years in a managerial or supervisory role.
Strong leadership, coaching, and team-building skills.
Exceptional organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in scheduling and service management software (e.g., ServiceTitan, FieldEdge).
A valid plumbing license is preferred but not required.
High integrity, a positive attitude, and a commitment to safety and quality.
Clean driving record, background check, and drug screening

Benefits:

At Kalos, we believe in supporting our employees both at work and in life. That’s why we offer a comprehensive and affordable benefits package designed to meet your health, financial, and personal needs.

Our Benefits Include:

Health Insurance:

$500 deductible with significant savings—our employees pay 58% less for insurance than the average employer in Florida.
Direct Primary Care membership for same-day or next-day appointments.
$0 Copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications).
Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills.
$0 copays for Mental Health Counseling.

Dental Insurance:

Full coverage for preventive care.

Vision Insurance:

$10 for exams and $25 for lenses.

Additional Perks:

$10,000 in free life insurance for all employees, with options for additional life and accident insurance.
Short-term and long-term disability coverage.
24/7 telemedicine access.
Free cancer treatment with select providers.
Free Employee Assistance Program (EAP) for personal support.

For more details, visit kalosflorida.healthcare.

Kalos Services, Inc.

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Kalos Services, Inc. | Plumbing Service Manager | orlando, fl