At a Glance

Legrand has an exciting opportunity for an Account Representative to join the Kenall Team in Kenosha, WI. As the Account Representative, you will manage all territory sales projects from inquiry through order fulfillment, and act as liaison between Manufacturing, Engineering, Purchasing and Sales on projects.

What Will You Do?

Gather and communicate information regarding special factory requirements i.e. cancellation policy, freight terms, spares, contingencies, etc. to prevent problems and duplicate work from occurring, and facilitating speedy resolutions should they arise. Bring inconsistent or non-conforming practices to the attention of executive management.
Lead large project team in brainstorming to create a means to maintain value while reducing costs. Work with Purchasing to negotiate special project related pricing and monitor long lead time items. Follow up to be certain those concessions are realized. Work with customer and factory to assure there is concise communication for delivery and projects do not become significantly late.
Work with customers to gather all job documentation required at the earliest date to allow for order entry, production planning, and on-time deliveries. Work to move projects ahead or back depending upon factory capacity.
Coordinates non-project HFR follow-up agent notifications and monthly reporting.
Communicates with the agent via phone and e-mail regarding order clarification and HFR release. Expedite orders and any necessary paperwork, as needed.
Processes and enters all orders within Territory – assist others as time allows.
Assist Customer Service Manager service order management.
Leads $55,000 (+) order review meetings.
Other duties as assigned, including but not limited to configuration of product systems i.e. stretch, bill of material and routing support, custom information gathering, etc.
Review other account manger’s orders for errors.

Experience: 2 years of relevant work experience in the lighting or electrical industry preferred.

Skills/Knowledge/Abilities:

Understanding of small business operations principles and policies.
Follow policy and procedures.
Financial analysis, reporting and budgeting skills.
Excellent communication skills; demonstrates strong grammatical use of the English language.
Demonstrated ability to display strong customer service skills.
Must be professional in appearance and attitude and possess the ability to work in a professional manner with customers, vendors, and employees at all levels.
Computer literate including Microsoft Outlook, Word, Excel, etc.
High level of self-initiative and dependability.
Must be flexible to perform overtime duties or adjust schedule when required.
Must be flexible and willing to pitch in as needed.
Resourceful and highly organized with an attention to detail and accuracy.
Ability to manage, prioritize and balance multiple tasks.
Ability to work within a team environment.
Must possess positive, "can do" attitude.

Kenall Lighting

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