Summary of Position:

Are you a passionate AV System Design Engineer? Kontek is seeking a pre-sales System Design Engineer to create audio-visual (AV) systems that deliver exceptional user experiences and functionality. This role involves serving as a knowledgeable advisor, both internally and externally, who values their expertise and attention to detail.

Essential Functions:

Design customer-centered AV systems with attention to detail, timeliness and accuracy that ensure satisfaction and sustainability within the client environment
Partner with Account Team to effectively assess customer needs
Provide Account Team with technical advisement and brainstorming during pre-sale opportunities and attend client meetings as appropriate
Provide consistent customer service during any client interaction, reinforcing confidence both in KONTEK’s capabilities and our trustworthiness to deliver on a commitment of excellence
Maintain effective 2-way communication with Project Manager regarding expectations and status of projects; adhere to design timelines, proactively identify and address potential challenges
Collaborate with post-sales designer to ensure accurate drawings and design intent
Contribute to the ongoing development of our templates, methodology, and innovation efforts
Actively seek and demonstrate continuous growth in knowledge of current and new technologies relevant to KONTEK’s product and service offerings and strategic vision.
Attend relevant external trainings and learn from Level II Design teammates throughout the year as a continuing education process
Achieve and maintain entry level DSP, CTS, DMC-E, Dante, and XTP-E certifications as applicable
Develop proficiency across DSP environments and multiple lines of equipment.

Competencies:

Cross-functional collaboration
Critical needs assessment and creative problem solving
Technological innovation
Client engagement
Curiosity and learning mindset to effect continuous improvement
Self-motivated team player who takes initiative to solve problems as appropriate
Uphold KONTEK’s Core Values

Required Qualifications:

Demonstrated success delivering on-target with quantifiable results and customer satisfaction
3+ years of experience designing a variety of commercial AV systems in various markets (i.e. education, healthcare, government, corporate, etc)
4-year degree in electrical engineering, computer engineering, or computer networking a plus.
CTS certification or completion of CTS certification within 6 months of hire
Preferred CTS-D certification.
Preferred entry level DSP, DMC-E, Dante, and XTP-E certifications
Preferred familiarity with connectwise (ERP system)
Able to apply basic network design principles
Ability to get approved access to healthcare systems (credentialing)
Hybrid position must be able to commute to office 3 days per week
Direct client interaction experience

Why Kontek:

Working at Kontek Systems fosters a great work environment with knowledgeable and supportive personnel, promoting a team-oriented culture with positive energy. Employees benefit from a collaborative atmosphere and the chance to work on projects that involve creating future-proof, technologically integrated, sleek, and creative-oriented spaces. Additionally, Kontek Systems has a history of delivering AV solutions for prestigious institutions, including universities, research hospitals, corporations, and government agencies since 1988.

Great benefit package

KONTEK Systems is an employee-owned company!

KONTEK Systems is an equal opportunity/affirmative action employer. Women, under-represented minorities, individuals with disabilities, LGBTQ, and gender non-conforming applicants are encouraged to apply. We don’t discriminate against Duke or UNC fans.

KONTEK Systems, Inc.

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AV Pre-Sales System Designer/Engineer