A Customer Relations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and a successful candidate will be responsible for customer service & relations, data entry, pre/post-sales service functions and front desk shipping/receiving, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders, both on an internal and external level.

The Customer Relations Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal & collaborative qualities.

Responsibilities

Handling of in-person shipping & receiving
Provides customer support via phone, e-mail & in-person
Logging and tracing of high-value shipments
Liaising with dispatch teams & operations agents
Daily key data entry of company transactions
Cross-departmental aid and support
Trade show operational support

Qualifications

Basic knowledge in MS Office, databases, and CRM software
Hands-on experience with customer service
Accuracy and attention to detail
High level of time-management skills
Perform filing and record-keeping tasks
Strong problem-solving skills

Malca-Amit Group of Companies

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Customer Relations Coordinator - Entry Level