Job Summary
The Medical Assistant, Local Traveler is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practice clinicians, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care. The Medical Assistant, Local Traveler will be expected to cover a predetermined number of centers based on geographic location. The local traveler will report directly to the Center Manager at an assigned "home" location, but will be available to travel to a designated local territory of other MedExpress Neighborhood Medical Centers within a (Recruiter can insert radius here before posting) mile radius.
This role is center-based and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.
Job Requirements
Education

High School Diploma or equivalent, required
Graduate of a Medical Assisting Program preferred

Work Experience

Medical Assistant experience preferred
Front Desk experience preferred

Required Licenses/Certifications

Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following certifications is required (or must obtain within 15 months of hire):
- CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
- NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA - Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.
In lieu of an approved MA Certification, we will also except the following certifications at the time of hire:

Graduate of an Accredited School of Nursing or LPN or RN
EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
CNA - Certified Nursing Assistant

Primary Responsibilities:

Complete provider orders per state and provider regulations
Perform Clinical Intake with patients to include taking and recording vital signs and patient history
Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals
Complete patient referrals and patient callbacks daily
Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
Other duties as assigned such as new models of care and new types of procedures, etc.
Manage inventory of supplies; restock exam/procedure rooms
Maintain clinical supplies and equipment and ensure proper storage of biohazards
Prepare patient rooms, set up instruments and equipment according to protocol
Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here.
About GoHealth Urgent Care
GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland/Vancouver, Texas and Virginia. And all of these positions have one thing in common: flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don't emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives. Remote positions are also available.

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