WHAT WE BELIEVE

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for an experienced and driven General Manager to lead our crew. As the General Manager, you will be responsible for the overall performance of the store, including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls, along with creating a unique and exceptional customer experience with the Moose Knuckles philosophy.

Some of What You’ll Do:

Managerial Responsibilities

Identify and implement strategies and initiatives to achieve and exceed business goals & targets
Oversee and maintain the customer service standards to the highest possible level, offering a unique experience
Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results

Operational Responsibilities

Understand and comply with all company policy, procedures and operations
Maintain the highest level of security and safety awareness within the store
Manage all controllable expenses, including the allocation of payroll

Leadership Responsibilities

Hire, train, motivate, build and develop associates, key holders, assistant & associate managers
Lead and role model the Moose Knuckles culture with all team members with a high level of
sensitivity to hiring people who have strong communication skills and deliver the highest level of service to our customers
Demonstrate teamwork within store and ensure that staff is treated professionally and respectfully
Honor Moose Knuckles values of diversity and inclusion in every area of the business

Some of What You’ll Need:

3-5 years of retail management experience as a Store or General Manager
Excellent leadership skills, including strategic planning, strong communication and
teamwork
Dynamic, customer oriented
Experience with high volume brands
Sales driven
Proven analytical skills
Professional attitude and behavior; versatile, proactive and the ability to work under pressure
Passion for the brand
Luxury experience preferred

Moose Knuckles Canada

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