Quality Assurance Leader

NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health.

Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client's needs. Our talent has led us to be one of the top six technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT Data seeks high-achieving team players who quickly adapt to new challenges and entrepreneurial ventures. We are looking fora strong Quality Assurance Leader to work with our global client in Boston, MA, or Orange, CT to improve quality standards and customer satisfaction on a long-term initiative. This role will require a hybrid presence at our client site.

Responsibilities:

Develop and implement QA strategies aligned with organizational goals.
Lead and manage QA teams, including task assignment and professional development.
Continuously improve QA processes and standards.
Define and monitor key quality metrics and KPIs to drive improvements.
Design comprehensive testing strategies and ensure thorough test coverage.
Evaluate and maintain test automation frameworks and tools.
Collaborate with cross-functional teams to align on quality goals.
Identify, prioritize, and mitigate risks throughout the software development lifecycle.
Promote a culture of quality awareness and continuous improvement.
Gather and analyze customer feedback to identify and address quality issues.

Requirements:

Bachelor’s degree in Computer Science, Engineering, or a related field.
5+ years of experience in QA, with at least 2 years in a leadership or management role.
Strong knowledge of QA methodologies, tools, and processes.
Proven experience with automated and manual testing.
Experience with testing in Agile and DevOps environments.
Proficiency in test management tools (e.g., JIRA, TestRail) and CI/CD pipelines.
Excellent communication and leadership skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.

Nice to have:

Agile certification (e.g., PSM I)

Why NTT Data?

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allow us to transform our goals into achievements, and projects into realities.

NTT Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT Data is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

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Quality Assurance Lead