Penny Linn is one of the fastest-growing e-commerce needlepoint stores in the country. We offer handpainted needlepoint canvases, custom accessories, and all the tools and help you need to needlepoint. Our team is rapidly growing and is looking for extra help in the day-to-day operations in our Westport, CT location. This is an opportunity to get in at the beginning of a multi-million dollar company.

You'll have the opportunity to contribute, develop, and learn from a growing needlepoint lifestyle brand. The Senior Showroom Coordinator will report to our VP and help manage the showroom. We pride ourselves on high-touch customer service and look forward to bringing on another member to our team. This role will be pivotal as we continue to round out the Penny Linn corporate team.

We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We’re looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit capable of weaving compelling transversal narratives. You should be agile enough to juggle multiple priorities in a fast-paced environment.

Job Type: Full-time salary,, exempt | In Person: Full-time, flexibility to work nights or weekends as needed

Experience: 1+ years in retail, e-commerce, sales, or related experience.

Qualifications

Needlepointer
The person we're looking for has a lot of drive, tenacity, enthusiasm, and a stellar work ethic.
Someone passionate, kind, uplifting, and encouraging to new and existing needlepointers finding Penny Linn for the first or 10th time
Excellent communication and interpersonal skills.
Strong copywriting and grammar skills
Ability to manage multiple projects and deadlines with attention to detail.
Collaborative attitude with the ability to work closely with other departments.
Friendly, energetic, self-starter
Extremely organized
Previous sales experience is a plus
Ability to lift 30+ lb boxes

Responsibilities

Manage inventory and re-orders
Communicate directly with our customer service team to edit, pull, or look up orders.
Manage company phone for showroom customer service
Keep the showroom organized – canvases, inventory, threads, etc. and make sure all are properly stored
Handle, input, and organize all incoming packages
Point person for scheduled or walk-in shoppers
Operate Stitch Nights and any showroom events
Curate a showroom for shopping
End-of-day clean up and ensure the showroom is ready for the following workday
Assist with content shoots and clean-up
Help with fulfillment for e-commerce
Point person for the storage unit and inventory
Take on additional showroom projects as they arise

Penny Linn

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Senior Showroom Coordinator