Job Summary

Persona is searching for an analytically driven individual who can communicate diplomatically and collaboratively with all areas of the company. Your ability to be adaptable to an ever-changing atmosphere is a must. You will be charged with developing and driving effective quality control processes throughout the organization, correcting and preventing quality concerns, setting and monitoring the compliance of processes.

Job Responsibilities

Develop and maintain a robust quality management system (QMS)
Establish and enforce quality standards for incoming materials, production processes and finished products
Prepare for and conduct regular quality audits and inspections; keep all audits and certifications current
Implement corrective and preventative actions (CAPA) to address quality issues
Inspect final output and compare properties to requirements
Ensure compliance with relevant industry standards and regulations
Generate reports on quality performance and present findings to management
Collect and analyze quality data to identify trends and areas for improvement, introducing recommendations and solutions
Work closely with the Continuous Improvement Manager to integrate quality into process optimization efforts
Promote continuous quality improvement and increased customer satisfaction daily in all areas of the organization
Train employees on quality standards and procedures
Other duties as assigned

Education and Experience

Bachelor’s degree or 5 years of Quality control experience preferred

Knowledge, Skills, and Abilities

Engineering Terms and Practices
Microsoft Office and Outlook knowledge
Critical Thinking and Deductive Reasoning Skills
System Evaluation Skills
Excellent communication skills

Position Type and Expected Hours of Work

This is a full-time, salary exempt position. Typical Days and hours worked are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Persona Triangle

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