Reports To: Director of Operations

Location: Hybrid (New York) - 4 days / week in office (Wall St)

Company Summary

Pickle is a rental marketplace. We seek to make fashion more affordable, sustainable, and accessible by enabling people to rent clothes directly from one another right in their city. Our unique peer-to-peer model allows Pickle to have the coolest and freshest fashion out there. And our same-day local courier delivery not only allows our users to find a last minute outfit when they’re “in a Pickle”, but also helps people avoid fast fashion & shop sustainably! Check out our app (https://www.shoponpickle.com/) and our Instagram (https://www.instagram.com/shoponpickle/tagged/?hl=en)!

Position Summary

We’re excited to offer a dynamic and hands-on role for a creative and detail-oriented individual. You’ll get a unique chance to contribute to scaling our platform both in New York and across other early markets. You’ll work closely with our Director of Operations and Community Manager to drive awareness, conversion and retention of our user base.

Hours: Full-time (9-5PM Monday-Friday). You can also anticipate additional hours (paid) to help support evening and weekend events.

Salary: $22/hour + $200/month in Pickle credits!

Key Responsibilities

Events + Activations

Events are a critical aspect to our community growth, and a key element of your role will be supporting the prep and execution of a variety of events. Here’s what you’ll own:

Create promotional materials in Canva for event invites + socials
Set up event RSVPs on platforms like Partiful and Posh
Source attendees through cold-outreach on social media channels, and create email blasts to invite community members
Draft pre- and post-event outreach emails
Collaborate with the NYC Community Manager on event execution, including: location sourcing, invite creation, set-up + tear-down; Engage with attendees on-site and post-activation
Identify ways to amplify events through UGC, word-of-mouth and owned social media

Email Creation

We engage with our community a lot via email, sharing inspo for what’s trending, educating users on what to upload now and inviting them to fun events. You’ll help create weekly emails to engage our users. Timely execution of these emails and high attention to detail is key here!

Contribute ideas and source pieces to curate emails
Manage the creation + execution of multiple emails / week

Order Fulfillment & Styling

We’re an early stage startup and are big on interacting directly with our customers. If they’re looking for a rental, we want to make sure they get one! You’ll be a critical part of this:

Monitoring order fulfillment rates and conducting outreach to anyone with order issues
Provide styling help to people who are looking for a rental, but need some inspo
Proactive outreach to our user-base to help them with rentals for special occasions (eg. birthdays)

Influencer Outreach

Creators love using Pickle, and we love introducing them to our platform! You’ll help us keep this initiative in motion:

Conducting weekly outreach to potential influencer partners
Help launch new influencer closets on Pickle, including sourcing, uploading and social content creation

Ad Hoc Growth Initiatives *these will change based on need, but might include:

Assisting with the creation of partnership pitch decks
Conducting outreach to top users or top owners

Learning Outcomes

Being at an early-stage startup is fun! Things move quickly and we’re always testing and learning something new. That means you’ll be able to gain lots of exposure and hands-on experience, while you build your social media know-how and executional capabilities.

…plus, you’ll get:

Credits to try out our platform and rent the hottest items (!!)
An opportunity to contribute directly to a platform that is changing the way people shop, while promoting sustainability and empowerment

Qualifications

Required

Excellent attention to detail with strong organizational skills
Ability to multi-task with excellent follow through and task completion
Problem solver, able to take initiative and work independently to produce quality results
Experience with design platforms (ideally Canva, but experience with Figma or similar is great as well)
Experience using GoogleSheets / Excel (we do a lot of tracking across these platforms, so you’ll need to be comfortable with these tools, however extensive formula experience is not required)
Passion for fashion

Ideal

Recent graduate with a Bachelor’s degree in Marketing, Business, Customer Success or related field or 1+ years of experience at an early-stage company
Has experience with email marketing platforms (eg. Customer.io, Mailchimp, Brevo, etc)
Experience working in marketing (eg. CRM, influencer marketing, digital marketing, social media, etc)
Actively part of NYC communities where our target audience spends time (eg. NYU / Columbia / FIT grad, influencer groups, fashion communities, social clubs, etc.)
Lives within our core operational area (Manhattan or Brooklyn)

How To Apply:

We are only reviewing applications that follow this submission process:

Email: alexandra@shoponpickle.com

Subject: NY Community & Events Associate Application

Body: include…

Your resume
Your Pickle username (not downloaded yet? Use this link: https://www.shoponpickle.com/)
1-2 bullets on what makes you the most excited about Pickle
2-5 bullets on what sets you apart for this role

Bonus (not required but helpful): If you’ve created designs in Canva or Figma or for socials, please share some examples!

Pickle

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Community and Events Coordinator (New York)