Position: IT Business Process Analyst

Reports to: Senior Director, IT

Anticipated Start Date: November 2024

About the Responsible Business Alliance (RBA): The Responsible Business Alliance (RBA) is a nonprofit coalition of leading companies dedicated to advancing responsible business conduct in global supply chains. The RBA has a Code of Conduct and a range of programs, training and assessment tools to support continuous improvement. The RBA has a global footprint, with offices in North America, Europe and Asia. The RBA and its Responsible Minerals, Labor and Factory Initiatives have more than 500 member companies with combined annual revenues of greater than $7.7 trillion, directly employing over 21.5 million people, with products manufactured in more than 120 countries.

Position Overview: We are seeking a skilled and detail-oriented IT Business Process Analyst to join our team, with a focus on supporting User Acceptance Testing (UAT) for IT projects and change requests. In this role, you will be responsible for analyzing business processes, facilitating manual UAT, and assisting in coordination of IT projects and software changes across the organization while leveraging your technical expertise.

Key Responsibilities:

Analyze and document existing business processes and workflows, identifying areas for improvement and recommending solutions that align with organizational goals.
Collaborate with stakeholders to help define project scope, objectives, and deliverables, ensuring alignment with business requirements and processes.
Organize and facilitate meetings, capturing action items and follow-ups .
Assist in planning, scheduling, and coordinating project activities to ensure timely delivery of IT solutions.
Support cross-functional teams to ensure successful adoption and deployment of IT solutions.
Develop comprehensive test scenarios and test cases based on business requirements and user stories.
Lead and facilitate User Acceptance Testing (UAT) activities, including test planning, execution, and reporting.
Conduct manual user acceptance testing, ensuring that systems meet business requirements and function as intended.
Coordinate UAT efforts between cross-functional teams, end-users, project managers, and technical staff throughout the project lifecycle.
Document and track UAT results, issues, and resolutions.
Communicate UAT findings and status updates to project stakeholders.
Provide guidance and support to end-users during UAT, addressing questions and concerns to facilitate smooth testing processes.
Develop and maintain project plans, timelines, and UAT schedules, monitoring progress and addressing any deviations from the plan.
Facilitate clear and timely communication between all project stakeholders, including the creation of UAT reports and presentations.
Quickly learn and become efficient in various software platforms essential for the role.

Requirements and Skills:

Minimum 3 years of experience as a Business Process Analyst or similar role, with a strong focus on supporting User Acceptance Testing in IT projects.
Proven experience in analyzing and documenting business processes and translating business requirements into effective test scenarios.
Demonstrated ability to plan, coordinate, and execute UAT activities for complex IT projects.
Bachelor's degree in information technology, business administration, computer science, or a relevant field.
Excellent analytical and problem-solving skills with attention to detail.
Strong organizational skills with the ability to manage multiple activities and competing priorities effectively.
Proficiency in Microsoft Office suite (Outlook, Excel, PowerPoint, Word) and project management tools.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Experience with creating clear, concise documentation including test plans, UAT reports, and process workflows.
Adaptability and quick learning ability to become proficient in new systems and platforms rapidly.
Patience and persistence in performing repetitive manual testing tasks with consistent accuracy.
Experience with project management platforms such as Monday.com is preferred but not required.

RBA Benefits, Paid Time Off and Workplace Flexibility:

100% Company Paid Health Insurance (Medical, Dental, Vision). 75% Company Paid coverage for all dependents
Annual Company 401K Safe Harbor Contribution
Free on-site parking or 100% transit subsidy up to federal maximum
100% Company Paid Premiums for Short Term Disability, Long Term Disability, and A.D.D Insurance
Vacation starting at 15 Days Annually, 10 Fixed Holidays, 3 Floating Holidays, Closed between Christmas and New Years, plus sick time and bereavement leave
Flexible Office Hours: Monday – Thursday, Optional Work from Home Friday Mornings, Half Day Friday’s Year Round
Summer Schedule Flexibility

Other Pertinent Information:

Immediate Opening
Salary commensurate with experience (Exempt Position)
Location: On-site RBA HQ in Alexandria, Virginia, just outside of Washington, D.C.
Metro/Bus accessible – 1 block from King Street Metro
Preliminary interviews will be video-based and final interview will be in person.

Interested Candidates should apply via LinkedIn and include:

Cover Letter (indicate why you are interested in the position, salary requirements and starting availability)
Resume

RBA Commitment

The RBA is committed to creating a diverse work environment. We strongly encourage applicants from varied backgrounds to apply. At the RBA we aspire to be an employer of choice where a mix/range of talented individuals contribute to the team and do their best work.

RBA is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.

Responsible Business Alliance

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