ROSEARK

Sales and Operations Associate

Company Description

For over 20 years, Roseark has been innovating the luxury jewelry experience. We specialize in custom design and bring together an extraordinary collection of designers from around the globe. Having built a reputation for show stopping designs, Roseark is a favorite of celebs, media and clients.

Role Description

This is a full time on-site role for a sales and operations associate. This role will maintain client satisfaction and offer the highest level of customer service. This role will be responsible for developing new business as we open a new location to further our imprint on Los Angeles. We are looking for someone passionate about fine jewelry that wants to develop and grow with the company.

Responsibilities

Client outreach - finding innovative ways to create repeat business, daily outreach utilizing text, phone and email to stay in touch
Be an ambassador for the brand to build relationships in a new neighborhood
Cross functional collaboration with team members to develop product knowledge, share information that will lead to the success of the company
Inventory control and daily operational tasks that require attention to detail and strong communication skills

Admin

Inventory swaps, RTV’s, sending out packages
Maintaining an organized client database
Responding to emails in a timely manner
Use of Mac products knowledge of web and e-commerce platforms

Qualifications

Sales experience with fine jewelry and/or in a luxury environment preferred
Excellent interpersonal skills and communication abilities
Able to deliver exceptional customer service in a fast paced environment
Demonstrate ability to maintain relationships with clients, providing industry-specific knowledge of high-end jewelry offerings
Possessing personal style and fashion knowledge
Detail oriented
Tech savvy

Roseark Los Angeles

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Sales and Operations Associate