POSITION:

Assistant General Manager – Flourtown Country Club

As an Assistant General Manager, you will play a crucial role in leading our team to success and ensuring the highest standards of quality and customer satisfaction. This is a full time position at Flourtown Country Club. The manager is responsible for the overall operations of the banquet facility including: housekeeping staff, maintenance staff, purchasing, vendor management, inventory, and assuring the banquet team has all operational tools needed to execute successful events. Opportunity to expand to multiple properties.

DESCRIPTION:

Operations

● Executes all events + menu requirements and fulfills all guest-specific service requests

● Ensures all function setups and breakdowns are executed correctly, efficiently and expeditiously

● Has strong attention to detail

● Manages all purchasing and inventory of items like: liquor, linens, silver, glassware, china, tables, chairs, kitchen equipment décor, paper

● Manages housekeeping, maintenance and in house operations staff

● Weekly meetings – operations and planning

● Maintains binders with upcoming schedule of events, BEOs, etc for interdepartmental use

● Maintains all state and local inspections, certifications, licensing

● Accurate input and reporting in POS system

● Holds team accountable to steps of service to deliver great guest service

● Coordinates the services of all operational departments and outside vendors to ensure a successful event for the client

● Basic audio visual set up for events (LCD, screen, podium, microphone)

● Ability to handle guest complaints + challenges

● Manages capital improvements budget

● Training team on opening and closing procedures before and after events

● Assists Executive Team with tasks and projects as needed

Facility

· Overall facility management to assure the venue is cared for and maintained to exceptional standards

· Schedule cleaning crew before and after events

· Direct facility maintenance personnel on weekly, monthly and seasonal tasks and checklists

· Work with vendors to maintain building like electrician, plumber, HVAC, waste management, pest control, kitchen equipment maintenance and cleaning

· Orders office supplies, furniture, technology as needed

Controls

● Employs good safety and sanitation practices

● Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels

● Practices proper product control and handling of all inventory and equipment

● Follows and enforces responsible alcohol service policies

● Upkeep of current POS system Toast. Managem all accuracy of menu items and costing in Toast.

● Assists in completing required department reports for month end closing

● Ensures team members adhere to guidelines as stated in team member training manual and employee handbook

● Forecasts and adequately schedules team members to meet operational needs and desired targets

● Ensures consumption reports are accurate and timely for each event

● Ensures that all security, safety and sanitation standards are achieved

● Monitors daily business and labor levels to ensure adherence to the budgetary parameters

Team

● Promotes a cooperative work climate, maximizing productivity and morale

● Interviews, hires, and trains operations staff as needed

● Displays a positive attitude towards team members

Job Requirements

● Must have at least 3 years in hotel, country club or venue management experience

● Must have experience server, bartender, or similar industry experience

● Previous experience with scheduling a plus

● Have an understanding of cost controls and some budgetary knowledge

● Must always maintain a professional appearance and a high service standard.

● Able to prioritize while remaining flexible to complete urgent requests.Able to communicate effectively with management team, guests and team members

● Need reliable transportation

● Reading, writing, math and computer skills required

● Ability to taste and evaluate food and beverage products

● Must be flexible with schedule and able to work different shifts nights, weekends, holidays

● Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains

● Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift

● Close vision and focus capabilities to view computer screen and company documents

Seedling and Sage Catering is an equal opportunity employer. We are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Physical Demands and Work Environment

While performing the duties of this job, the employee is required to walk/stand up to the entire day and occasionally sit in meetings or in front of a computer screen. The employee must occasionally reach, bend, stoop and lift up to 50 lbs., reach overhead and have the stamina to work up to 50 hours a week.

Compensation: $65,000-75,000k annually

• Salary commensurate with experience and skills

• Benefits: Paid Time Off, Employer Health Care Benefits

Email resume to Melissa McDevitt mmcdevitt@seedlingandsage.comTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

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Qualifications

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Example: Excellent verbal and written communication skills

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