Graduate degree and current California license in a mental health discipline required.

General Purpose of the Job:

Oversee a County behavioral health care program that is person-centered, individualized, clinically effective, outcomes-driven, culturally competent, gender-specific, trauma-informed, developmentally appropriate, and inclusive of evidence-based treatment, rehabilitation, and recovery service approaches. Provide all such services in accordance with County Behavioral Health Services (BHS) policy in the areas of substance use/co-occurring disorders (COD), youth transition, older adult services, and cultural competence. Lead all ongoing development and enhancement of County service programs. Provide leadership and total oversight of day-to-day activities, and tracking and reporting required outcomes to County.

Supervisory Responsibilities: Provide supervision for four County program staff and oversee County program outcomes.

Essential Duties and Responsibilities: This job requires remote work, in-office work, in-field work or a combination.

The examples of functions are not necessarily exhaustive.

Ensure compliance with County BHS client-related contract including productivity and utilization management reviews
Oversee Emergency Response protocols and serve as Security and Privacy Officer
Conduct crisis intervention as needed
Conduct assessment sessions for clients, using the Patient Health Questionnaire (PHQ-9), General Anxiety Disorder (GAD-7), and the PTSD Checklist for DSM-5 (PCL-5)
Conduct outcome assessments, including use of the Recovery Markers Questionnaire (RMQ), Illness Management and Recovery (IMR), Milestones of Recovery Scales (MORS), and Personal Well-Being Index (PWI)
Conduct needs assessments, define and address training issues and set goals for County program.
Conduct meetings with County staff to review and discuss client cases, develop/update treatment plans
Conduct occasional emergency intakes and manage urgent walk-in appointments.
Provide information, education and consultation to representatives of outside agencies, other torture treatment centers, community groups and the public
Evaluate County program to determine if quality of services is meeting goals and objectives; monitor quality of care and number of clients and types of services delivered; make recommendations to executive director pertaining to changes to existing program
Participate in monthly Ad Hoc meetings in addition to all regional provider meetings, as scheduled, and all COR meetings, as requested, to further the development of a regionalized, integrated system of care
Provide responsive, high-quality services to clients, other staff, and representatives of outside agencies and members of the public through accurate, complete and up-to-date information in a courteous, efficient and timely manner

Minimum Qualifications

Graduate degree and current California license in a mental health discipline
Strong experience in managing behavioral health services, working with survivors of torture or other severe trauma
Experience and competence with diverse populations and language groups
Proficiency in one or more languages of the five threshold languages of San Diego County preferred
Strong clinical skills, especially in trauma and crisis management using a holistic, strengths-based approach
Proficient in ETO or comparable database, County BHS software, Microsoft Office Suite
Strong commitment to the mission of Survivors of Torture, International
Possess valid California driver’s license, adequate auto insurance and reliable vehicle

Salary Range: $80,000 -$85,000

Survivors of Torture, International

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Behavioral Health Program Manager (licensed)