Senior Business Development Associate

Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.

The Senior Business Development Associate is tasked with identifying, engaging and enrolling new pharmaceutical accounts to drive the division’s profitability. This role focuses on building partnerships with market authorization holders and fostering growth that aligns with Tanner Pharma Group’s core Values. Key responsibilities include tracking opportunities, developing a robust pipeline of prospects, achieving KPIs (Key Performance Indicators) and monthly targets, and effectively communicating deadlines and strategies to the team. Success in this role is meeting or exceeding the KPIs and company Objectives.

Major Objectives:

Drive and Build the Business Development Pipeline (Pharma companies)

Within the first 30 days and ongoing:

The individual will have a full understanding of the Business Development customer and Pharma company onboarding process.
Complete divisional and company system and operations training: NetSuite, Quoting, Sourcing, Sales Executive (SE) vs. Ordering Management (OME), Standard Operating Procedures, Compliance and Regulatory Policies

By 60- day mark and ongoing:

Research, identify, evaluate, and establish new direct accounts with pharma companies to enhance business operations. This includes conducting market research, negotiating with market authorization holders, and implementing efficient and cost-effective supply chain strategies.
Identify, evaluate, and establish new customer accounts. This includes identifying contacts for top prospects, conducting market research, developing good knowledge regarding priority sectors, customer type like delivery routes and trends, to improve the division’s effectiveness in onboarding core customers
Manage and provide Pharma companies with proactive communication and excellent customer service to build and maintain successful partnerships via emails, telephone and partner visits.
Create and manage a Business Development pipeline, ensuring a steady flow of leads and prospects that can be converted into new business opportunities.

By 6th & 12 month and ongoing

Present the company and explain our services to maximize opportunities within the different business units.
Create and implement new strategies to increase the enrollment of new pharma companies
Build rapport with Leads and Prospects to identify decision-makers and reveal critical information to develop the account and our understanding of the level of partnership
Effectively follow-up and respond with potential prospects and Pharma companies in a timely and friendly manner to obtain feedback on the opportunity
Monitor and report on the performance of new direct access routes, new pharma companies onboarded, and team development initiatives. Use this data to make informed decisions and drive continuous improvement.
Follow up on opportunities to partner with TannerGAP that comes from referrals, marketing campaigns, networking and industry events.
Act as the primary point of contact for key accounts, addressing any issues or concerns promptly and effectively.
Develop and execute client engagement plans to foster long-term partnerships.
Attend meetings, conferences, and events to promote TannerGAP services, as required.
Identify and implement innovative approaches to business development to stay ahead of the competition.
Foster a culture of continuous improvement within the business development team.

Admin & Operational implementation and support:

Within the first 30 days and ongoing:

Understand and know the Pharma company enrollment process.
Understand pricing forecast, track margins, negotiate on pricing at portfolio/account level
Understand all activities from request to quote through shipment of the order to manage the Pharma company accounts effectively.
Set up accounts in NetSuite and upload relevant documents into TannerGAP document center

By 90- day mark and ongoing:

Work closely with the Sales and Business Development Manager to align the team’s efforts with the company’s strategic goals. Participate in setting sales targets and defining strategies to achieve these targets.
Work closely with operations teams to ensure alignment of business development efforts with overall company goals.
Participate in cross-functional meetings to share insights and coordinate efforts.
Actively communicating with VMT and other departments to ensure smooth handling of all orders
Understand pricing forecast

By 6th & 12 month and ongoing

Assist the manager on small projects and handle the implementation and roll out from start to finish.
Cooperate in a positive manner to drive the growth of the organization by providing required assistance to relevant staff and organization’s partners.
Serve as a liaison between all departments (Ordering, Finance, and Logistics) to explore and implement client-specific processes that increase their retention and long-term value to our services
Establish and track key performance indicators (KPIs) to measure the success of the business development initiatives.
Prepare regular reports on Business Development activities, performance and outcomes for Gap leadership.
Organize and participate in training sessions to enhance team skills and knowledge.
Stay updated on industry best practices and continuously seek opportunities for professional development.

Top 3 most important abilities and functions needed:

- Strategic Business Acumen: The ability to understand and navigate the business landscape is crucial. This includes conducting thorough market research, understanding the onboarding process, and developing strategies to enhance business operations and pharma company acquisition.

- Effective Communication and Relationship Management: Strong communication skills are essential for building and maintaining successful partnerships. This involves proactive communication, excellent customer service, and the ability to build rapport with leads, prospects, and partners to develop accounts and understand partnership levels.

- Analytical and Operational Competence: Proficiency in managing the full spectrum of business development activities is required. This includes understanding pricing forecasts, tracking margins, negotiating pricing, setting up accounts, reviewing high-value orders, and actively communicating with various departments to ensure smooth operations.

These abilities align with the objectives of driving the business development pipeline, providing administrative and operational support, and implementing strategies for continuous improvement and growth.

Milestones Success Factors Include:

Strategic Market Engagement: Achieve a deep understanding of the business development process and systems within the first 30 days, and continuously identify and establish new manufacturer and customer accounts through strategic market research and negotiation.
Pipeline Development and Management: Create and manage a robust pipeline of leads and prospects, ensuring a steady flow of potential new business opportunities and a strong conversion rate from quote to invoice.
Communication and Relationship Building: Maintain proactive and excellent communication with partners and build strong relationships with decision-makers to develop accounts and partnerships effectively.
Operational and Analytical Proficiency: Demonstrate operational excellence in managing partner accounts from initiation to fulfillment, and utilize analytical skills to track margins, forecast pricing, and monitor Key Performance Indicators for informed decision-making.
Interdepartmental Collaboration and Continuous Improvement: Serve as a liaison between departments to ensure smooth operations and client satisfaction, and actively participate in team development initiatives to drive sales, customer acquisition, and continuous improvement.

Minimum Qualifications:

BA/BS or equivalent experience
2-3 years of experience in business development, sales or a related area, preferably with a focus on international markets
Exemplary verbal, writing and editing skills (will be asked for samples)
Strong analytical and problem-solving skills, with the ability to interpret market data and financial reports.
Ability to work as an individual contributor in a Results-Focused work environment.
Ability to adapt to new challenges in a fast -paced environment and to learn quickly about new markets and products

Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we're proud of this unwavering commitment.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) matching
Health insurance
Paid time off
Referral program

Schedule:

8 hour shift
Monday to Friday

Supplemental Pay:

Commission pay

Tanner Pharma Group

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Senior Business Development Associate