Location: Arizona

Duration: Full Time/ Permanent + On Call

Salary: $60,000 - $65,000 per annum

Mon – Fri (08:00 – 17:00) – 40 hours per week
On Call - $10/day Monday to Friday and $25/day for Saturday, Sunday, and Official Public Holidays.
Overtime - 1.5 x Hourly Rate: More than 40 hours worked in a workweek
$500pcm car allowance and fuel 0.59 pm

Main Responsibilities:

Ability to provide 24 x 7 support as part of a technical escalation rota
Installation, Cabling, and Wiring Services
Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer.
Furnish and run cables including Power cables to fuse panel and fuse position, Fibre/ ethernet cables to the bay, panel, and jack position and Console cables to data-communications network (“DCN”) network router.
Clean and inspect all fibres.
Label equipment and cables with aisle, shelf, and unit designations
Perform Smart Hands support on network and server hardware including:
Connecting test sets or test router to equipment.
Taking light levels.
Providing planned maintenance or circuit migration support.
Troubleshooting hardware problems on any device.
Racking and de-racking of any device installed.
Power cycling a router, server, switch, and soft booting a server.
POP housekeeping Services
Quality inspections on final work performed at each network site.
Supervise other third-party subcontractors working at POPs. (Point of Presence)
Additional Services such as cage or rack builds, copper, or multimode fibre instals, circuit migrations and audits etc.
Additional Services may include but not limited to:
Cage builds and equipment installation
Rack builds, racking and stacking of equipment
Cabling and labelling according to cabling diagrams
Copper cabling installation and testing.
Multimode fibre optic cable installation and testing.
Single mode fibre optic cable installation and testing.

Other Key Responsibilities:

Establish and maintain excellent working relationships
Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
Ensure Health & Safety and Engineering Quality standards are always maintained.
Customer-oriented professional, with good interpersonal skills
Ability to take and follow written instructions / remote instructions
Knowledge of router/switch (Cisco) commands
Perform work with minimal support
Experience with connecting equipment via console port, loop back connections

Essential:

Full US Driving Licence
Cisco Certification
Manual Handling
Proven experience with Fibre Optic cabling and working in Data Centre as well as customer premises environments.
Ability to troubleshoot faults using various test equipment such as LSPM.
Knowledge of Cisco/Juniper CPE devices with experience in providing a remote console connection and troubleshooting.
Experience is installing, labelling, testing, and cleaning Fibre optic cables

Desirable:

Juniper JNCP
DWDM/Transmission vendor specific experience/accreditations (Ciena/Infinera/Huawei etc.)
RF Awareness
First Aid

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