Uspih Enterprise is currently seeking a driven Solar Customer Service Associate to join our Portland-based team. We deliver direct customer service and account support to increase sales, improve customer satisfaction, and drive long-term customer retention. Our impact is undeniable. Due to recent growth, we have partnered with a community solar farm to increase the impact of solar and renewable energy solutions for communities in our area.

We are hiring a Solar Customer Service Associate as a full-time and permanent position. The Solar Customer Service Associate is ideal for candidates with a passion for customer service, helping others, and making a positive impact on our communities. Here at Uspih Enterprise, our Solar Customer Service Associates understand that customer satisfaction and client satisfaction go hand-in-hand. They are responsible for spreading awareness about community solar farms, their accessible and affordable solar clean energy solutions, and facilitating the enrollment process.

Solar Customer Service Associate Responsibilities:

Provide excellent customer service and client support while promoting our client’s solar energy solutions and services throughout the Portland market
Engage directly with clients when conducting product demonstrations, and confidently answer questions regarding products and services
Track campaign performance and report customer enrollment metrics directly to Senior Management, providing feedback on areas of improvement
Adhere to client compliance guidelines at all times to ensure the brand is represented in a professional manner
Attend daily meetings both virtually and in-person to ensure a thorough understanding of our clients’ products, services, and promotions

Ideal qualities we are looking for in a Solar Customer Service Associate include:

A high school diploma or equivalent
Prior experience in customer service, sales, or a client-facing role is preferred but not required
Strong interpersonal skills when interacting with clients, customers, or teammates
A desire to learn and implement new skills
A passion for helping our clients continue to grow and succeed
Reliable transportation and the ability to commute to our onsite location

Uspih Enterprises

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Solar Customer Service Associate