Expanding our current location!!

Windermere Collision Center is the Orlando area's premier collision business for electric vehicles. We are certified with Tesla, Rivian, Lucid, and many other brands. Our wildly important goals include delivering an excellent quality product, providing an excellent customer service, being very predictable, and that all of our employees have a good day.

A successful Customer Service Specialist MUST possess exceptional interpersonal skills. She/He must be able to perform multiple tasks at once and must have an outgoing personality with expertise at developing relationships (i.e., a "people person").

Responsibilities

Experience answering telephone, communicating with customers thru email and text message
The ability to screen and direct telephone calls in a courteous, helpful manner
Basic computer skills and familiarity with document scanning
Excellent customer service skills
A professional appearance and demeanor
The ability to multi-task
Prepare invoices and associated paperwork.
Carry out general customer service representative duties
Ensure all telephone enquiries and bookings are answered in a courteous, helpful and professional manner.
Outgoing personality with expertise at developing relationships (i.e., a “people person")
Excellent follow-up skills
Basic MS Office knowledge; computer software and internet proficiency
Excellent appearance, verbal/written communication, strong negotiation and presentation skills
History of success and tenure in previous work experience

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Shift:

8 hour shift
Expected hours: 40 per week

Education:

High school or equivalent (Preferred)

Work Location: In person

Windermere Collision Center

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Customer Service Representative