Company Description
ReferralHero is a SAAS referral program platform that helps businesses build, manage, and track their referral programs to 10x their business through the power of word-of-mouth. The platform is used by thousands of businesses to scale their growth through word-of-mouth. Featured as the #1 Tech product on Product Hunt (and still remain in the Top 20 All-Time).
Role Description
This is a remote contract role for a Salesperson at ReferralHero. The Salesperson will be responsible for building and maintaining client relationships, generating leads, conducting product demonstrations, and closing sales deals. The Salesperson will also be responsible for negotiating contracts and providing excellent customer service.
Duties and responsibilities:
80% Inbound Lead Conversion:
- Deliver engaging product demos to qualified leads generated through our website.
- Identify customer needs and pain points through active listening and questioning.
- Tailor presentations to showcase how your product solves their specific challenges.
- Close deals and convert leads into satisfied customers.
20% Customer Success:
- Onboard new customers and ensure they understand the full potential of our software.
- Provide ongoing support and answer customer questions about product features and functionality.
- Identify opportunities to upsell existing features or new product offerings to current customers.
Requirements:
- 4+ years of experience as a Sales Representative, preferably in a SaaS company.
- Proven track record of exceeding sales targets and converting leads into customers.
- Experience delivering impactful product demos and presentations.
- Strong understanding of customer success principles and a passion for building long-term relationships.
- Experience with marketing software tools a plus.
- High level of technical proficiency and a willingness to learn new technologies.
- Proficient in Google Workspace and a CRM tool for sales (e.g., HubSpot, Apollo).
- Excellent written and verbal communication skills in English.
- Proactive and resourceful, with a strong drive to succeed and find new opportunities.
