Company Description
Osterman Fox is a leading Manufacturer's Sales Representative covering Upstate NY and New England in the electrical industry. We are a third-generation sales organization that continues to grow.
Role Description
This is a full-time on-site role for an Inside Customer Service / Sales Manager at Osterman Fox and Associates located in Syracuse, NY. The Manager will be responsible for overseeing customer service operations, managing sales activities, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Analytical Skills and Communication abilities
- Experience in managing customer service and sales teams
- Ability to analyze data and trends to drive business decisions
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Bachelor's degree in Business Administration or related field
